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onur çağdaş ekici

@onuradaekici

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Product Specialist and Account Manager who drives revenue growth with data-driven customer and product insights.

United Kingdom

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What I'm looking for

I’m looking for a role where I can own customer success and product outcomes—turning market signals into roadmap decisions, driving revenue growth with data, and partnering cross-functionally to deliver measurable operational improvements.

I’m a results-driven Product Specialist and Account Manager with 7+ years of experience in client management, revenue generation, and business development. I support go-to-market and product initiatives aligned with company revenue goals, liaise with internal teams to ensure content delivery matches client launch strategies, and use market insights, competitor analysis, and customer feedback to shape product roadmaps.

I also oversee product ecosystems by analyzing KPIs and operational performance to improve stability, efficiency, and ROI, while acting as a primary point of escalation for cross-functional operational issues. In prior key account leadership, I grew account revenue by 15% year-over-year, maintained a 95% client retention rate over three years, and streamlined project workflows to improve delivery efficiency by 20%.

Experience

Work history, roles, and key accomplishments

Product Specialist

STech Technology UK Limited

Jan 2019 - Feb 2026 (7 years 1 month)

Supported the Head of Marketing & Customer Experience on revenue-aligned product initiatives, partnering with internal teams to align content delivery with client launch strategies. Streamlined project workflows to improve delivery efficiency by 20% and enhanced client engagement by delivering tailored, data-driven product solutions.

Product Initiatives Customer Feedback Analysis ROI Optimization Stakeholder Management

Key Account Manager

STech Technology UK Limited

Jan 2016 - Jan 2019 (3 years)

Managed a portfolio of key clients by building long-term strategic relationships and maintaining high customer satisfaction. Grew account revenue 15% year-over-year through upselling and cross-selling, maintained 95% client retention over three years, and coordinated cross-functional onboarding and service delivery.

Key Account Management Upselling Client Retention Revenue Forecasting Stakeholder Engagement Client Onboarding Cross functional Coordination Negotiation

Education

Degrees, certifications, and relevant coursework

Istanbul University

Bachelor of Science, Environmental Engineering

Completed a three-year BSc in Environmental Engineering, strengthening analytical and problem-solving skills. Gained practical experience in environmental modelling and applying regulatory and sustainability frameworks.