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Charlotte Taylor

@charlottetaylor

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Senior Product Manager focused on impactful, data-driven product strategies.

United Kingdom

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What I'm looking for

I seek a product role that emphasizes collaboration, innovation, and impactful work.

I'm a Senior Product Manager with a proven track record of driving significant operational savings and enhancing customer experiences through data-driven strategies. At E.ON Next, I successfully introduced Mixpanel telemetry, which informed our company-wide product strategy and saved approximately £2 million annually by improving customer identification. My leadership in cross-functional teams has not only fostered collaboration but also mentored newer product managers, ensuring a culture of growth and innovation.

Previously, at Currencycloud, I implemented telemetry for all shipped features, leading to an 8 million pound increase in monthly revenue through improved user journeys. My experience spans the full product lifecycle, from user research to product discovery, and I have a strong background in machine learning applications, having integrated a significant volume of global orders at Deliveroo. I am passionate about leveraging data to make thoughtful, high-impact decisions that benefit both the company and its customers.

Experience

Work history, roles, and key accomplishments

Senior Product Manager

E.ON Next

Apr 2023 - Dec 2024 (1 year 8 months)

Introduced Mixpanel telemetry and built dashboards for all teams' applications to inform and coach company-wide, data-driven product strategy. Saved approximately £2 million per year in operational spend by improving customer identification by about 10%.

Mixpanel Sentry Miro Figma Python Jira Confluence User Research

Product Manager

Currencycloud (VISA)

Feb 2022 - Jan 2023 (11 months)

Introduced telemetry for all shipped features and started tracking user journeys to inform low-effort experiments and high-value iterations, resulting in a 5% increased conversion for key features. Led the redesign and rebuild of the platform homepage; this strategy helped secure £400k in funding.

User Journey Mapping A B Testing Product Strategy User Research 2FA API Integration Stakeholder Management

Product Manager

Sensat

Jul 2020 - Feb 2022 (1 year 7 months)

Owned the product strategy for the Activation team, responsible for the full product lifecycle. Ran multiple cross-team user research streams to inform team roadmaps, OKRs, and initiatives.

Product Strategy User Research Experimentation Product Lifecycle Management OKRs Roadmapping Machine Learning

Technical Account Manager/Product Owner

Deliveroo

May 2018 - Jul 2020 (2 years 2 months)

As Deliveroo's first Technical Account Manager, autonomously integrated 15% of global order volume via the first external-facing API in 13 markets, helping restaurant partners save 4 minutes of manual work per order. Led global API integration strategy and execution for brands such as Nando's and Burger King.

API Integration Technical Support Product Ownership Stakeholder Management Documentation Project Management Account Management

Education

Degrees, certifications, and relevant coursework

King's College London

MA, Big Data

Grade: MERIT

Relevant coursework included reverse-engineering Android applications, R programming, sentiment analysis, and analyzing human and AI workflows. Also studied GDPR and DPA.