Omonigho Ekeruvwe
@omonighoekeruvwe
I resolve Microsoft, Azure, identity, and end-user support issues across enterprise environments.
NigeriaWhat I'm looking for
I've delivered technical support across Microsoft technology, cloud, identity, and end-user environments at Littecho Limited, Descasio Limited, and Cyberola Consults.
At Littecho, I investigate and resolve system, application, and access incidents within agreed service levels while supporting Azure, Microsoft 365, and identity management solutions. I document issues and resolutions, collaborate on complex troubleshooting, and help maintain service availability.
My background includes Active Directory, Group Policy, Windows Server, Microsoft Defender, Azure Sentinel, Azure Security Center, incident management, root-cause analysis, and technical documentation. I bring more than 10 years of experience improving system reliability and user satisfaction.
Experience
Work history, roles, and key accomplishments
Technical Support Specialist
Littecho Limited
Jan 2023 - Present (3 years 7 months)
Provide technical support for cloud, identity, and Microsoft technology environments, resolving incidents within service levels and documenting procedures.
Education
Degrees, certifications, and relevant coursework
University of Ilorin
Master of Science, Computer Science
2016 - 2019
Pursued a Master of Science in Computer Science, focusing on advanced computing concepts and research.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
Skills
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