Adnan HassanAH
Open to opportunities

Adnan Hassan

@adnanhassan

Dedicated IT Support professional

Nigeria

What I'm looking for

Committed to implementing best practices for IT security and compliance while providing training and support to users to maximize their productivity.

As a seasoned IT Support professional, I have extensive experience in troubleshooting, problem resolution, and user assistance. I am proficient in providing technical support for hardware, software, and network issues, ensuring seamless operation of IT systems. With a strong focus on customer service and effective communication, I have demonstrated the ability to work in fast-paced environments, prioritize tasks, and maintain documentation to enhance operational efficiency.

In my current role as Cloud Support Engineer at Tek Experts, I provide technical support to users across Microsoft 365 applications, troubleshoot M365 issues, and administer user accounts, groups, and licensing through Microsoft 365 Admin Center and Azure Active Directory. I have also implemented data backup strategies and recovery solutions for Microsoft 365 data to prevent loss and ensure business continuity.

With a strong background in IT support and administration, I am committed to implementing best practices for IT security and compliance while providing training and support to users to maximize their productivity.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

Abubakar Tafawa Balewa University logoAU

Abubakar Tafawa Balewa University

Bachelor of Engineering, Electrical and Electronics Engineering

2010 - 2015

Studied Electrical and Electronics Engineering, focusing on the principles of electrical systems, electronics, and telecommunications. Developed skills in circuit design, signal processing, and system integration.

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Adnan Hassan - Cloud Support Engineer - Tek Experts | Himalayas