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Omar Muhammad

@omarmuhammad

COO at Steak 'n Shake, driving a franchise turnaround with KPI-led operating systems.

United States
Message

At Steak 'n Shake, I’m leading a franchise turnaround with KPI-driven systems for labor, inventory, and financial management. I’ve built a scalable operating model with forecasting, SOPs, and KPI dashboards.

Across roles at Rose Retirement Financial Services, SCA Health, Centene Corporation, Mastercard, Citi, and other organizations, I led strategy, operations, and M&A integration. My work included delivering cost savings, building enterprise execution frameworks, and aligning operations, technology, and teams.

Experience

Work history, roles, and key accomplishments

SH

Mergers and Acquisitions Director

SCA Health

May 2022 - Feb 2023 (9 months)

Led integration strategy for a $2.4B healthcare organization’s largest acquisition, establishing scalable M&A execution frameworks.

Education

Degrees, certifications, and relevant coursework

UP

University of Phoenix

Master of Business Administration, Business Administration and Management

Master of Business Administration in Business Administration and Management from the University of Phoenix.

UM

University of Maryland

Bachelor of Science, Management Studies/Finance

Bachelor of Science in Management Studies and Finance from the University of Maryland.

HU

Harvard University

Mutual Gains Approach Negotiations, Negotiations

Completed the Mutual Gains Approach Negotiations program at Harvard University.

PU

Penn State University

Leading a World-Class Sourcing & Supplier Management Organization, Sourcing & Supplier Management

Completed the Leading a World-Class Sourcing & Supplier Management Organization program at Penn State University.

AM

Agile Project Management

Agile Project Management Certified (APMC), Project Management

Certified in Agile Project Management (APMC).

BO

Boeing

Boeing's Aerospace and Defense Certification, Aerospace and Defense

Certified in Aerospace and Defense from Boeing.

SS

Scrum Study

Certified Product Owner Scrum Professional (CPOSP), Scrum

Certified as a Product Owner Scrum Professional (CPOSP).

SS

Six Sigma

Certified Six Sigma Black Belt (CSSBB), Quality Management

Certified as a Six Sigma Black Belt (CSSBB).

AA

American Bankers Association

Credit Essentials for Small Business Bankers, Banking

Completed the Credit Essentials for Small Business Bankers program.

LM

Lean Supply Chain Management

Lean Supply Chain Management Certified (LSCMC), Supply Chain Management

Certified in Lean Supply Chain Management (LSCMC).

RA

Risk Management Association

Risk Management Association (RMA) Commercial Lending School, Commercial Lending

Completed the Commercial Lending School at the Risk Management Association.

SA

Scrum Alliance

Scrum Master - Lean Champion Certified (SM-LCC), Scrum

Certified as a Scrum Master and Lean Champion (SM-LCC).

Tech stack

Software and tools used professionally

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