Open to opportunities

Louise Oeri-Curry

@louiseoeri-curry

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COO-led transformation expert driving $120M+ P&L growth, EBITDA improvement, and global expansion.

United States

Message

What I'm looking for

I’m looking to lead enterprise operations and transformation—owning P&L, improving EBITDA through cost optimization, scaling global growth, and modernizing ERP/CRM with KPI/OKR accountability. I want to partner with CEOs and boards in fast-moving, complex environments.

I’m a Chief Operating Officer and global transformation leader with 18+ years of experience driving operational transformation, revenue growth, and multi-market expansion across North America, Mexico, Europe, Hong Kong, China, and emerging markets. I’ve managed $100M+ P&L portfolios, scaled international operations, and executed post-merger integrations—always focused on delivering EBITDA growth, cost optimization, and enterprise-wide performance improvement.

In my most recent roles, I’ve directed $120M+ enterprise operations across 5+ regions, improved EBITDA by ~15% through restructuring and operational redesign, and reduced operating and supply chain costs by ~15–20% via vendor consolidation and process redesign. I also lead digital transformation using ERP/CRM and analytics to increase reporting accuracy and decision-making speed by 30%+, while implementing KPI/OKR performance systems and building cross-functional teams of 100+ employees globally.

Experience

Work history, roles, and key accomplishments

Current

Lead Mediator & Arbitrator

Current

Private Practice Legal

Aug 2018 - Present (7 years 10 months)

Lead mediator for high-conflict corporate, employment, and contractual disputes, providing arbitration and structured mediation for domestic and international matters. Recognized for resolving complex disputes and improving stakeholder outcomes.

Mediation Arbitration Employment Dispute Resolution Corporate Dispute Resolution Contract Disputes International Dispute Resolution Stakeholder Negotiation Structured Settlement

Current

Private Practice Mediator

Current

Private Practice Legal

Aug 2018 - Present (7 years 10 months)

Serves as a mediator in high-conflict corporate, employment, and contractual disputes, providing structured mediation and arbitration support. Recognized for improving stakeholder outcomes in complex dispute matters.

Médiation Arbitration ADR Case Management Employment Law Mediation Contract Disputes Negotiation Conflict Resolution

Chief Operating Officer

Krebs Corporation

Feb 2020 - Aug 2025 (5 years 6 months)

Owned $120M+ enterprise P&L across manufacturing, e-commerce, retail, wholesale, and distribution, expanding international revenue in North America, Europe, China, Hong Kong, and Mexico. Improved EBITDA ~15% through restructuring and cost controls, reduced supply chain/vendor costs ~15–20%, and led ERP/CRM/analytics transformation that increased executive reporting speed by 30%+.

P&L Leadership EBITDA Optimization Supply Chain Cost Reduction ERP CRM Transformation KPI OKR Systems Governance & Risk Management Cross Border Operations Go To Market Strategy Analytics Enablement KPI Accountability

Chief Operating Officer

Krebs Corporation

Feb 2020 - Aug 2025 (5 years 6 months)

Held full P&L ownership for a $120M+ global enterprise across manufacturing, e-commerce, retail, wholesale, and distribution. Improved EBITDA ~15%, reduced supply chain/vendor costs ~15–20%, and delivered ERP/CRM transformation that increased reporting accuracy and decision speed by 30%+.

P&L Leadership Operational Transformation Supply Chain Optimization Cost Optimization Governance & Risk Management M&A Integration

Peer Panel Advisor

University of Houston

Oct 2020 - Dec 2024 (4 years 2 months)

Advised on executive leadership development, workforce alignment, and curriculum modernization to match evolving business and global workforce needs. Partnered with academic leadership to support program delivery and relevance.

Leadership Development Stakeholder Management Program Advisory Talent Strategy

Peer Panel Advisor

University of Houston

Oct 2020 - Dec 2024 (4 years 2 months)

Advised on executive leadership development, workforce alignment, and curriculum modernization in support of evolving global business needs. Partnered with academic leadership to align programs with emerging workforce and industry demands.

Executive Leadership Development Workforce Alignment Curriculum Modernization Stakeholder Advisory Program Alignment Governance Guidance Organizational Strategy

COO & Chief Revenue Officer

Highcrest Financial Fintech

Mar 2012 - Oct 2019 (7 years 7 months)

Led enterprise-wide operations, revenue strategy, compliance, and customer success across multi-regional markets. Integrated sales, HR, finance, and compliance into a unified operating model, improving efficiency by ~20% and strengthening governance and audit-ready regulatory frameworks.

Revenue Strategy Enterprise Operations & Customer Success Operating Model Improvement Performance Management Lifecycle Management

Chief Operating Officer / CRO

Highcrest Financial Fintech

Mar 2012 - Oct 2019 (7 years 7 months)

Led enterprise operations, revenue strategy, compliance, and customer success across multi-regional markets. Integrated sales, HR, finance, and compliance into a unified operating model to improve efficiency ~20% and built audit-ready governance frameworks to support regulatory compliance and scalability.

Revenue Strategy Compliance & Governance Customer Success Operating Model Design Performance Management Financial Operations Audit Ready Frameworks Cross Functional Integration

Vice President, National Sales

Blumberg Excelsior

Sep 2003 - May 2017 (13 years 8 months)

Directed national sales and SaaS operations, driving enterprise client acquisition and retention. Improved pipeline visibility and forecasting accuracy by 25%+ and led post-merger integrations to capture synergies across business units, systems, and talent structures.

Enterprise SaaS Sales Sales Operations Post Merger Integration Client Retention Operational Governance Service Delivery

Vice President, National Sales

Blumberg Excelsior

Sep 2003 - May 2017 (13 years 8 months)

Directed national sales and SaaS operations to drive enterprise client acquisition and retention. Improved pipeline visibility and forecasting accuracy by 25%+, and led post-merger integrations to align business units, systems, and talent structures to capture synergies.

National Sales Leadership SaaS Operations Forecasting Accuracy Pipeline Management Post Merger Integration Revenue Predictability Operational Governance Cross functional Alignment

Director of Operations & Compliance

Nursefinders Healthcare

May 2002 - Aug 2003 (1 year 3 months)

Managed healthcare staffing operations, compliance, and workforce logistics to improve utilization and operational performance. Increased workforce utilization by ~20% and strengthened service delivery and client satisfaction for healthcare customers.

Healthcare Operations Compliance Management Operational Efficiency Service Delivery Process Improvement

Director of Operations & Compliance

Nursefinders Healthcare

May 2002 - Aug 2003 (1 year 3 months)

Managed healthcare staffing operations, compliance, and workforce logistics. Improved workforce utilization ~20%, strengthening operational efficiency and profitability while enhancing service delivery and client satisfaction.

Healthcare Staffing Ops Compliance Management Workforce Logistics Utilization Optimization Client Service Delivery Operational Efficiency Performance Improvement

Personal Trust Administrator

Paisley Park Studios

Mar 1999 - May 2002 (3 years 2 months)

Managed high-value trust operations, financial transactions, and confidential estate matters. Coordinated with legal and financial advisors to ensure governance, compliance, and fiduciary integrity.

Trust Administration Financial Transactions

Personal Trust Administrator

Paisley Park Studios

Mar 1999 - May 2002 (3 years 2 months)

Managed high-value trust operations, financial transactions, and confidential estate matters. Coordinated with legal and financial advisors to ensure governance, compliance, and fiduciary integrity.

Trust Administration Fiduciary Governance Estate Administration Financial Transactions Confidential Compliance Legal Advisor Coordination Risk Awareness Stakeholder Management

Director of Enhancement Services

Metris Companies

Feb 1998 - May 2002 (4 years 3 months)

Led growth strategy and operational performance within a global credit card banking portfolio, improving call center efficiency and service levels. Managed 100+ staff in large-scale call center operations and strengthened compliance, risk, and customer lifecycle performance across operations.

Growth Strategy Call Center Operations Compliance Risk Management Customer Lifecycle Management Operational Performance Management Team Leadership

Chief Growth Officer

Metris Companies (HSBC Global)

Feb 1998 - May 2002 (4 years 3 months)

Led growth strategy and operational performance within a global credit card banking portfolio. Managed large-scale call center operations (100+ staff) to improve efficiency and service levels, and strengthened compliance, risk, and customer lifecycle performance across operations.