Liviu-Emanuel Ganea

I am a community and content professional with experience in digital content, customer support, content moderation, and technical operations.

As a freelance Twitch content creator, I independently create and manage digital content, moderate an online community, plan content, use Google Analytics and SEO tools, and solve technical issues in a remote environment. I focus on building a welcoming community, clear communication, and consistent content.

At Genpact Romania, I moderated online content while following company procedures and quality standards. This role strengthened my attention to detail, consistency, and ability to make careful decisions.

At IKEA Romania, Vodafone Romania, and Expert Connection, I worked directly with customers, handled requests and account information, used ticketing and contact-center systems, and helped identify appropriate solutions. These roles developed my communication, problem-solving, and customer service skills.

I also have technical experience from my work as an IT Operator / Programmer at German Protect Systems, where I provided hardware, software, connectivity, VPN, Active Directory, and Microsoft Office 365 support.

My background combines community management, content creation, customer experience, and technical knowledge. I am interested in remote opportunities where I can use these skills to support communities, improve content, help customers, and contribute to a reliable digital experience.