Mihaela Lotreanu
@mihaelalotreanu
Journalism graduate with experience in customer service and media internships.
RomaniaWhat I'm looking for
I am a journalism graduate from the University of Bucharest with practical experience in media and customer service. My background includes internships at News.ro and Bucuresti FM where I contributed to article writing and learned newsroom workflows.
I have worked as a Customer Service Representative, gaining hands-on experience with Google Workspace, Office 365 and client-facing communication across short-term roles. These positions strengthened my written and verbal communication, attention to detail and ability to work under tight timelines.
I bring a strong foundation in journalism, practical content production experience and proven customer service skills. I am motivated to contribute to media, communications or customer-focused teams where I can grow and apply my writing and interpersonal strengths.
Experience
Work history, roles, and key accomplishments
Content Creator (TikTok)
Self Employed
Sep 2023 - Present (2 years 9 months)
Create, edit, and publish short-form video content using After Effects and Topaz Video AI, growing a fan account to 1,000+ followers and optimizing strategy via performance analysis.
Content Creator & Blog Designer
Self Employed
Jan 2011 - Present (15 years 5 months)
Manage a Tumblr blog of 4,000+ followers producing original GIFs and photo edits, customizing themes with HTML/CSS and improving UX to grow and engage the audience.
Customer Service Representative
Vodafone
Jul 2021 - Aug 2021 (1 month)
Provided customer support and issue resolution for Vodafone customers during a 2-month temporary role, handling inquiries and improving customer satisfaction.
Student Intern
News.ro
Jul 2018 - Aug 2018 (1 month)
Supported editorial activities during a 2-month internship, assisting with research and article preparation for News.ro.
Student Intern
Bucuresti FM
Jul 2017 - Aug 2017 (1 month)
Wrote articles for the Bucuresti FM radio website during a 2-month internship, producing editorial content and supporting web publishing.
Education
Degrees, certifications, and relevant coursework
University of Bucharest
Bachelor's degree, Journalism
2016 - 2019
Activities and societies: Student internships (News.ro, Bucuresti FM); article writing for Bucuresti FM website
Completed a Bachelor's degree in Journalism with coursework and activities related to news writing and media practice.
Ion Creangă National College
High School Diploma, Philology
2012 - 2016
Completed High School Diploma with a focus in Philology, including language and literature studies.
Tech stack
Software and tools used professionally
Availability
Location
RomaniaAuthorized to work in
Job categories
Skills
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