Open to opportunities

Oluwatoyin Temitope Oriyomi Oyedijo

@oluwatoyintemitopeor

Message

Sales and Customer Experience leader driving revenue growth and loyal customer relationships.

Canada

Message

What I'm looking for

I’m looking for a leadership-focused role where I can drive sales and customer experience, own marketing growth, and use digital engagement to build long-term loyalty in a fast-paced, people-first environment.

I’m a dynamic Sales and Customer Experience Professional with 10+ years of experience in sales, marketing, and client relationship management across retail and aviation. I drive revenue through strategic marketing and customer engagement, while delivering exceptional service to high-value clients and resolving issues to keep satisfaction high.

As a Sales & Marketing Manager, I’ve developed online and in-store campaigns, leveraged digital platforms and social media for brand visibility, and strengthened customer loyalty through strong relationship building. I also bring supervisory experience and, more recently, content creation skills—using storytelling, audience targeting, and tools like CapCut to generate high engagement.

Experience

Work history, roles, and key accomplishments

Current

Content Creator & Digital Media

Current

Ontario

Jan 2023 - Present (3 years 7 months)

Created and managed multiple content platforms, producing high-engagement short- and long-form content through storytelling and audience targeting. Produced content using tools such as CapCut and social media platforms to grow audience relationships and brand reach.

Content Creation Short Form Video Production Long Form Content Storytelling Audience Targeting Trend Analysis Social Media and Content Management Capcut Digital Marketing

Current

Sales & Marketing Manager

Current

Cutekingdom Fashions Inc

Jan 2013 - Present (13 years 7 months)

Managed daily sales operations for a fashion retail business, driving consistent revenue growth through strategic marketing and customer engagement. Developed online and in-store campaigns, handled customer inquiries and issues, and leveraged digital/social platforms to increase brand visibility and loyalty.

CRM Sales Management Revenue Growth Marketing Campaigns Upselling Cross selling Customer Service Social Media Marketing Conflict Resolution Transaction Processing

Ticketing & Sales Supervisor

Arik Air

Jan 2005 - Jan 2012 (7 years)

Coordinated airline ticket sales operations across online, telephone, and in-person channels, handling high-volume customer transactions with accuracy. Supervised airport ticketing sales staff, sold airline and hotel packages, and delivered tailored travel recommendations for upselling and customer retention.

Airline Ticketing Customer Service Sales Supervision Online and Phone Sales Booking Accuracy Payment Processing Conflict Resolution

Education

Degrees, certifications, and relevant coursework

Humber College

Social Media Content Creation Certificate, Social Media Content Creation

Completed a Social Media Content Creation program at Humber College. Developed skills for creating and managing engaging social content.

Humber College

SEO & SEM Certificate, Digital Marketing (SEO/SEM)

Earned an SEO & SEM certificate from Humber College. Trained in search visibility and digital marketing strategy for online growth.

Lagos State University of Science and Technology (LAUTECH)

Postgraduate Diploma in Management Science, Management Science

Completed a Postgraduate Diploma in Management Science at LAUTECH. Focused on management science coursework to build advanced business and analytical skills.

Humber College

Intro to AI for Digital Marketing Certificate, Artificial Intelligence for Digital Marketing

Completed an Intro to AI for Digital Marketing course at Humber College. Gained foundational knowledge of applying AI concepts to digital marketing workflows.