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Oluwatimilehin mosesOM
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Oluwatimilehin moses

@oluwatimilehinmoses

Operations-driven Executive Assistant and Operations Manager optimizing workflows, calendars, and CRM systems for zero failures.

Nigeria
Message

What I'm looking for

I’m looking for a role where I can own operations end-to-end, protect executive priorities, and build SOP-driven workflows. I thrive in fast-paced teams that value accountability, zero silent failures, and continuous process improvement using CRM and reporting.

I’m a highly organized, proactive, and process-driven Executive Assistant and Operations Manager with a B.Sc. in Banking and Finance. I’ve built a reputation for keeping multi-brand workflows running smoothly—protecting executive calendars, managing moving parts, and staying calm in fast-paced remote environments.

In my executive support work, I guarded revenue/schedule blocks and coordinated high-volume weekly slots to prevent conflicts. I also owned inbox triage and operational documentation workflows so critical stakeholder or lead inquiries never get missed.

As a business development representative, I managed a high-volume outbound prospecting pipeline and tracked communication data within Salesforce CRM. I kept follow-through tight—coordinating appointment scheduling via RingCentral and ZoomInfo—while escalating pipeline bottlenecks early to prevent backlogs and silent failures.

I’m the Founder & Operations Manager of a Technical Service Hub, overseeing end-to-end helpdesk and service operations. I direct onboarding, scheduling, and quality control for technical contractors and apprentices, and I built SOPs (including an asset batch-processing architecture for 300+ items) to dramatically reduce turnaround time while maintaining daily reliability reporting and milestone transparency.

Experience

Work history, roles, and key accomplishments

LW

Executive Media Assistant

Lagos State Ministry (WAPA)

Jun 2025 - May 2026 (11 months)

Provided executive admin support to the Media Head and Permanent Secretary team by protecting calendars, coordinating high-volume weekly schedules, and preventing conflicts. Triaged departmental communications and ensured critical stakeholder/lead inquiries were never left unanswered while overseeing contractor media deadlines and quality control.

TH

Founder & Operations Manager

Technical Service Hub

Oct 2018 - Apr 2023 (4 years 6 months)

Led end-to-end helpdesk and service operations, managing customer intake to delivery while maintaining reliability under pressure. Built and implemented SOPs and batch-processing workflows for 300+ assets to significantly reduce turnaround time while directing onboarding, scheduling, and quality control for technical contractors and apprentices.

Education

Degrees, certifications, and relevant coursework

Adekunle Ajasin University logoAU

Adekunle Ajasin University

Bachelor of Science (B.Sc.), Banking and Finance

Completed a B.Sc. in Banking and Finance at Adekunle Ajasin University in November 2024.

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