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danny joden

@agbomakhadaniel

Operations Manager at Tough Engineering and Real Estate who automated workflow tracking and improved deliverable completion rates by 35%.

Nigeria

Message

I provide executive and administrative support to senior management, preparing weekly pipeline reports, dashboards, and cost summaries. I built SOPs and an automated workflow tracking system in ClickUp and Asana that improved deliverable completion rates by 35%.

I also use Zapier to automate lead logging and client follow-ups, and manage leads and pipeline tracking in AgencyZoom. Previously, I built Excel tracking tools and operational reports at TSL Brands that reduced task-tracking time by 30%.

Experience

Work history, roles, and key accomplishments

Current

Operations Manager

Current

Tough Engineering and Real Estate

Apr 2024 - Present (2 years 6 months)

Provide executive and administrative support to senior management, preparing weekly pipeline reports, dashboards, and cost summaries from CRM, Excel, Google Sheets, and ClickUp/Asana data. Manage a lead-driven sales pipeline of about 20 active clients, ensuring timely follow-up on enquiries, viewings, and appointments.

Operational Support / Client Services Coordinator

TSL Brands

Jun 2023 - Feb 2024 (8 months)

Monitored daily workflow activities and accounts receivable processes, processing and auditing 50–60 operational entries per month and resolving queries within 48 hours. Built Excel tracking tools and operational reports that reduced task-tracking time by 30% and improved data integrity and oversight.

Excel Operational Reporting Data Integrity Task Tracking Coordination Onboarding Training SOPs Quality Standards Platform Compliance

Administrative & Operational Support

Miracle Assembly

Sep 2021 - Dec 2022 (1 year 3 months)

Provided executive support to two senior principals: email management, calendar coordination, correspondence drafting, executive scheduling, and follow-up on open items. Handled sensitive information with strict discretion and maintained confidential records and operational databases.