oluwabusayo omotola

I am a highly motivated Customer Service Representative with a proven track record of engaging clients and resolving inquiries efficiently. My experience spans over two years in remote customer support roles, where I have honed my ability to provide detailed product information and ensure customer satisfaction. I thrive in fast-paced environments, maintaining a positive and solution-driven approach while handling customer concerns.

In my role as a Customer Support Specialist at Virtual Finance Ltd, I assisted customers by answering coverage-related inquiries and developing a comprehensive knowledge base of evolving products. My commitment to maintaining a professional demeanor, even in high-stress situations, has allowed me to foster strong client relationships. Previously, as a Customer Service Representative at Acadia Life Insurance, I focused on providing customer-centric support, helping clients make informed purchasing decisions and maintaining accurate transaction records.