At JBS Technologies Africa Limited, I coordinated communication across client accounts, managed support tickets, and escalated permission-dependent cases to technical teams. I also arranged client demonstrations and tracked meeting follow-ups.
As Administrative Officer at Centre of Maritime Training and Development, I supported the Founder with schedules, correspondence, and documentation. I prepared agendas and recorded decisions and follow-up actions for meetings, and coordinated virtual seminars and training events.
At Luminate Career Services, I improved scheduling efficiency by 30% and implemented financial reporting tools that reduced reporting time by 20%. Earlier, at DHL Express, I processed clearance entries and handled client queries, using real-time tracking and communication to reduce customs delays by 15%.

