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Michael Atongo

@michaelatongo

Detail-oriented administrative professional delivering efficient remote support and operational coordination.

Ghana
Message

What I'm looking for

I’m looking for remote administrative work where I can manage calendars, email, documents, and databases while supporting billing inquiries and multi-channel customer communication. I want a team that values speed, accuracy, and clear updates.

I’m a detail-oriented Administrative Assistant and recent Business Administration graduate who thrives in remote, results-focused support. From Ghana, I combine strong office and database organization with clear communication to help teams stay efficient and on track.

In my Administrative Assistant role at the Ministry of Health (NSS), I coordinated logistics for internal events and conferences, contributing to a 65% improvement in attendee satisfaction. I also maintained a 95% email response rate within 24 hours, streamlined access to internal documents by updating and organizing a database of 250+ memos, circulars, and notes, and supported senior staff by summarizing key findings for briefings.

I bring hands-on support experience as a Teaching Assistant at the University of Professional Studies, supporting undergraduate management courses through marking, invigilation, and administrative coordination. I’ve helped lecturers prepare class materials and maintained consistent student performance tracking to strengthen day-to-day academic operations.

I further sharpen my communication and coordination through freelance music management and publicist work, managing Instagram, Facebook, and YouTube, drafting promotional content, and coordinating bookings with partners. I’ve also volunteered in community outreach across Accra and Bolgatanga, building a service-oriented mindset through logistics, documentation, and collaborative events.

Experience

Work history, roles, and key accomplishments

MN

Administrative Assistant

Ministry of Health (NSS)

Sep 2024 - Sep 2025 (1 year)

Coordinated logistics for internal events and conferences and improved attendee satisfaction by 65%. Managed email responses, organized an internal database of 250+ documents, and handled billing-related administrative queries and follow-up calls to resolve urgent issues.

UA

Teaching Assistant

University of Professional Studies Accra

Apr 2023 - Apr 2024 (1 year)

Provided academic support for undergraduate business administration courses, including marking, invigilation, and administrative coordination. Assisted lecturers with class materials and maintained student performance tracking.

Education

Degrees, certifications, and relevant coursework

University of Professional Studies, Accra logoUA

University of Professional Studies, Accra

Business Administration, Business Administration

2020 - 2024

Studied Business Administration at the University of Professional Studies in Accra from 2020 to 2024, building foundational knowledge for business and administrative support roles.

AS

Achimota Senior High School

WASSCE, General Arts

2016 - 2019

Completed WASSCE (General Arts) at Achimota Senior High School from 2016 to 2019.

Tech stack

Software and tools used professionally

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