Open to opportunities

Vincenta Ican

@vincentaican

Message

Detail-oriented administrative professional with strong relationship management skills.

Ghana

Message

What I'm looking for

I seek a role that fosters professional growth and values collaboration.

I am a dedicated administrative professional with a robust background in relationship management and operational efficiency. With experience at Universal Merchant Bank, I excelled in generating high-quality sales leads and coordinating administrative functions, ensuring seamless operations across departments. My ability to analyze data using CRM tools has significantly improved customer engagement and operational reporting.

Graduating with a Bachelor of Science in Human Development & Psychology, I ranked within the top 10% of my class and received a Presidential Half Scholarship for academic excellence. My thesis focused on social communication barriers faced by children with Autism Spectrum Disorder, showcasing my commitment to impactful research and community support. I thrive in dynamic environments where I can leverage my analytical skills and interpersonal abilities to foster strong relationships and drive business success.

Experience

Work history, roles, and key accomplishments

Administrative and Relationship Office Associate

Universal Merchant Bank

Jan 2024 - Mar 2024 (2 months)

Identified and generated high-quality sales leads, coordinated administrative functions, and managed the calendar for the Head of Operations. Assisted with onboarding, product delivery, and customer relationship management while monitoring market trends and operational efficiencies.

Lead Management CRM Management Calendar Management Market Research Operational Management Customer Relationship Management Coordination Project Management

Administrative Secretary

Universal Merchant Bank

Dec 2023 - Mar 2024 (3 months)

Managed executive schedules, analyzed data using CRM tools, and prepared operational reports. Supported marketing campaigns and handled administrative tasks including travel arrangements and incoming calls.

CRM Tools Data Analysis Report Preparation Administrative Support Scheduling Communication Skills Travel Coordination Customer Engagement Document Management

Administrative Assistant

University of Mines and Technology

Oct 2023 - Dec 2023 (2 months)

Assisted in scheduling appointments and managing communications between students and counselors. Organized workshops and maintained office supplies inventory, ensuring efficient workplace functionality.

Scheduling Communication Office Management Inventory Administrative Support Database Management Team Coordination Student Event Planning

Intern

Regent University College

Apr 2023 - Jun 2023 (2 months)

Assisted the Head of Department with academic scheduling and faculty coordination, managed departmental documentation, and prepared reports and presentations.

Scheduling Documentation Management Report Preparation Presentation Skills Communication Organizational Skills

Administrative Secretary (Teaching-Related)

Rising Sun Montessori

Jun 2022 - Aug 2022 (2 months)

Organized educational resources and schedules, maintained communication between teachers and parents, and provided administrative support to the executive team.

Communication Skills Administrative Support Data Management Communication Scheduling

Human Resource Assistant

Kings University College

Jun 2021 - Aug 2021 (2 months)

Supported recruitment and onboarding processes, coordinated staff training sessions, and maintained employee personnel files while responding to HR-related inquiries.

Recruitment Onboarding Employee Relations Training HR Calendar Management Communication Skills Compliance Management

Education

Degrees, certifications, and relevant coursework

Regent University College of Science and Technology

Bachelor of Science, Human Development & Psychology

2019 - 2023

Grade: Second Class Upper

Activities and societies: Received a Presidential Half Scholarship for academic excellence. Actively participated in student associations and leadership roles.

Graduated with a Bachelor of Science in Human Development & Psychology. Achieved Second Class Upper, ranked within the top 10% of the Psychology year group 2023. Completed a thesis on the social communication barriers of children with Autism Spectrum Disorder in Accra.