Oludipe Adebola

I’m a customer-focused professional with experience in banking, e-commerce, and retail, built around resolving inquiries quickly and professionally. I’m confident handling account and order questions while maintaining accurate records and protecting confidential information.

In my recent role at Flexi Microfinance Bank, I assisted customers with account inquiries and banking services, resolved concerns efficiently, and supported daily branch operations. I take pride in professional complaint handling and careful record keeping, even when issues require urgency.

At Jumia Nigeria, I managed customer requests for orders, deliveries, returns, and refunds. I supported customers through phone and email, updated order information accurately, and worked with internal teams to resolve customer issues promptly.

Before that, as a Sales Representative at Fabric Hub, I helped customers select fabrics and place outfit orders. I coordinated orders with the tailoring team, processed payments, and maintained reliable sales records—strengthening my ability to manage customer expectations end-to-end.