oluchi aneke

OA

Looking for a job

oluchi aneke

@oluchianeke

I streamline operations, customer support, scheduling, and community engagement for growing teams.

What I'm looking for

I'm looking for a remote role where I can support operations, customer experience, scheduling, documentation, and team coordination while continuing to grow in virtual assistance and administrative leadership.

I've supported business operations, customer relationships, and administrative workflows across Hair Hairven Ltd and Broad Drive Hosting Solutions.

At Hair Hairven Ltd, I managed personnel administration, onboarding, recruitment, documentation, meetings, reporting, schedules, invoices, and customer engagement across HR, administrative, and branch management roles.

I'm currently coordinating community engagement, events, and member communications as Community Lead at Mums and Wives That Thrive, backed by ALX Africa Virtual Assistant Training and customer service and HR certifications.

Experience

Work history, roles, and key accomplishments

MT

Current

Community Lead

Current

Mums and Wives That Thrive

Jan 2025 - Present (1 year 8 months)

Coordinate community engagement, events, and member communications.

Community Management Event Coordination Member Communication Engagement

HL

HR/Administrative Manager

Hair Hairven Ltd

Mar 2023 - Sep 2024 (1 year 6 months)

Managed personnel administration, onboarding, records, and recruitment. Oversaw documentation, meetings, reporting, and customer engagement.

HR Administration Onboarding Recruitment Documentation Reporting Customer Engagement

HL

Branch Manager

Hair Hairven Ltd

Sep 2021 - Feb 2023 (1 year 5 months)

Managed branch operations, schedules, correspondence, reports, invoices, and customer service. Coordinated projects with leadership.

Operations Management Scheduling Correspondence Reporting Invoicing Customer Service Project Coordination

HL

Front Desk Officer

Hair Hairven Ltd

Jan 2021 - Aug 2021 (7 months)

Handled calls, chats, records, billing enquiries, and data entry.

Phone Support Chat Record keeping Billing Data Entry

BS

Admin/Customer Success Manager

Broad Drive Hosting Solutions

Oct 2019 - Dec 2020 (1 year 2 months)

Resolved customer issues, managed relationships, communications, and operations.

Customer Success Issue Resolution Relationship Management Operations

Education

Degrees, certifications, and relevant coursework

GU

Gregory University

Bachelor of Science, Mass Communication

Bachelor of Science in Mass Communication from Gregory University, completed in 2016.

AC

Archdeacon Brown Education Centre

WAEC, General Education

Completed the West African Examinations Council (WAEC) certification.

FS

Fatima Nursery and Primary School

First School Leaving Certificate, Primary Education

Completed the First School Leaving Certificate (FSLC).

Tech stack

Software and tools used professionally

Port

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