ASHAJU OLUWAPELUMI
@ashajuoluwapelumi
Results-driven administrative virtual assistant delivering operational excellence.
What I'm looking for
I am a results-driven Administrative Virtual Assistant with hands-on experience supporting executives and remote teams through inbox and calendar management, data entry, CRM-driven outreach, and customer support. I consistently improve operational efficiency and client satisfaction through organized processes and clear communication.
Across roles I have managed high volumes of customer inquiries, coordinated projects, and executed social media and outreach campaigns that increased engagement and retention. I deliver accurate data records, prepare polished presentations, and create content that supports sales and client retention goals.
I hold an HND in Business Administration and certifications in virtual assistant and customer support training. I bring strong time-management, communication, and technical skills to help teams scale administrative operations and improve response times.
Experience
Work history, roles, and key accomplishments
Social Media Manager
Node-3 Nigeria
May 2025 - Present (7 months)
Developed and executed social media strategies for Node-3 products to drive brand awareness and engagement, creating and scheduling content and analyzing metrics to optimize campaign performance.
Sales Manager & Project Manager
Wecollect Data Collection
Mar 2025 - Present (9 months)
Managed end-to-end client communications and coordinated multiple projects, handling lead generation and outreach campaigns via CRM to grow the client base and maintain accurate project records.
Administrative Virtual Assistant
Afriment
Jan 2025 - Present (11 months)
Managed executive calendars, drafted and proofread business correspondence improving communication clarity by 50%, and created content that contributed to a 60% increase in sales or retention while improving response time by 30%.
Executive Virtual Assistant
Arobani P.o Enterprise
Aug 2024 - Present (1 year 4 months)
Provide high-level executive support including inbox and calendar management and preparing presentations; entered and organized company data records with 90% accuracy and conducted web research to support decision-making.
Customer Support Representative
Joy’s Wealth
Aug 2023 - Jul 2024 (11 months)
Provided customer support for 100+ clients weekly and handled ~150 inquiries daily via phone and email, improving customer satisfaction by 30% and achieving an 85% first-contact resolution rate.
Education
Degrees, certifications, and relevant coursework
Kogi State Polytechnic
Higher National Diploma, Business Administration
Completed Higher National Diploma in Business Administration at Kogi State Polytechnic.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Website
linktr.ee/Temmy.joyJob categories
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