Olubunmi SadareOS
Open to opportunities

Olubunmi Sadare

@olubunmisadare

Results-driven Customer Service and Customer Success Manager.

Canada

What I'm looking for

I am looking for a role that fosters collaboration, innovation, and growth opportunities.

I am a results-driven Customer Service and Customer Success Manager with over 10 years of experience in optimizing customer experiences and driving business growth. My proven track record includes managing high-performing teams, resolving complex issues, and developing effective strategies to enhance customer satisfaction. I am skilled in client relationship management, operations management, and project leadership, and I leverage technology and data-driven insights to improve service delivery and client retention.

Currently, I serve as the Customer Experience Manager at SPACESBYBEME, where I have successfully managed and developed teams to deliver customer experience initiatives. My efforts have resulted in a 20% increase in customer satisfaction through the application of human-centered design principles. I am passionate about helping clients achieve their goals and ensuring a seamless customer journey, which I believe is crucial for long-term business success.

Experience

Work history, roles, and key accomplishments

Education

Degrees, certifications, and relevant coursework

LU

Lagos State University

Bachelor of Science, Microbiology

Google logoGO

Google

Certificate, User Experience Design

Completed a UX Design certificate program focusing on user experience principles and design methodologies.

Tech stack

Software and tools used professionally

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Olubunmi Sadare - Customer Experience Manager - SPACESBYBEME | Himalayas