Olivier User

Responsible for teaching chair yoga classes. This role involves instructing participants in various yoga poses and techniques adapted for chairs.

Provided mentorship to young individuals in need of guidance and support. This role involved building rapport, offering advice, and helping mentees achieve personal goals.

Managed a $3M ARR portfolio across diverse industries, collaborating with Product, Development, and Support teams to deliver product enhancements. Partnered with clients to create and execute impactful use cases, demonstrating platform value in daily operations and strategic business reviews.

Provided ongoing support to 80+ C-level executives, assessing business challenges and strategically positioning resources. Collaborated with analysts and leadership partners to translate customer business challenges into business solutions.

Managed 40 accounts across multiple European regions, overseeing $3M in Gartner for Technical Professionals. Mentored new associates to support team success and achieved top EMEA performer status for engagement and retention.

Led client training and engagement across Gartner services, delivering face-to-face sessions and presentations at major events. Supported new client onboarding, resulting in a 7% first-year retention increase and consistently ranked among top global performers.

Supported independent software vendors (ISVs) by providing equipment, technical support, education, and marketing assistance. Evaluated and validated software development projects on IBM iSeries, later transitioning to post-sales maintenance and non-technical customer service.

Completed a Master's degree in International Business. The program focused on global business strategies and international market dynamics.

Activities and societies: Yoga Instructor at Achieve Lifestyle 2018 to 2020

Obtained certification as an Adult Yoga teacher. This certification enabled teaching yoga to adults.