Looking for a job

Olivia Rinaldi

@oliviarinaldi

Message

I lead high-volume retail operations and deliver client-focused event sales execution.

United States

Message

What I'm looking for

I'm looking for a client-focused operations, sales, or events role where I can lead teams, improve processes, manage budgets, and deliver seamless customer experiences in a fast-paced environment.

I lead daily dispensary operations at Good Day Farm, coordinating staffing, training employees, monitoring performance, and maintaining compliance across sales, inventory, customer service, and cash handling.

Previously, I managed catering and event sales for Holiday Inn Downtown Shreveport, The Radisson Lackawanna Station Hotel, and Friedman Hospitality Group, overseeing contracts, budgets, BEOs, client relationships, and on-site execution.

Experience

Work history, roles, and key accomplishments

Current

Dispensary Lead

Current

Good Day Farm

Feb 2026 - Present (7 months)

Lead daily dispensary operations, coordinate staff assignments, and ensure compliance with regulations. Train new employees and present operational metrics to leadership.

Staff Scheduling Training Compliance Inventory Management Cash Handling Customer Service Leadership Process Improvement

Bud Tender

Good Day Farm

Jun 2025 - Feb 2026 (8 months)

Processed high-volume customer orders and built strong client relationships through consultative sales. Managed transactions accurately during peak hours.

Customer Service Point of Sale Sales Cash Handling Product Knowledge

Sales Manager

Holiday Inn Downtown Shreveport

Mar 2025 - Jun 2025 (3 months)

Managed corporate booking contracts and vendor relationships. Oversaw budgets, billing, and on-site events to ensure client satisfaction.

Contract Management Budgeting Event Management Client Relations Revenue Management

Catering & Events Sales Manager

The Radisson Lackawanna Station Hotel

Aug 2023 - Dec 2024 (1 year 4 months)

Served as primary client contact throughout the event lifecycle. Managed contracts, budgets, and led BEO meetings to ensure successful execution.

Event Planning Contract Management Budgeting BEOs Cross functional Coordination Client Relations

Catering & Events Coordinator

Friedman Hospitality Group

Sep 2022 - Aug 2023 (11 months)

Responded to client inquiries with budget-conscious proposals and executed BEOs for various events. Provided on-site support to resolve issues promptly.

Event Coordination BEOs Client Relations Budgeting Problem Solving