
Adriel Sims
@adrielsims
I lead client success and complex event operations that strengthen service quality, retention, and growth.
What I'm looking for
I lead client relationships and complex event operations, translating customer needs into tailored plans, reliable service, and long-term partnerships.
At Aramark at Southern Methodist University, I coordinate large-scale university and corporate events across planning, staffing, vendors, pricing, logistics, and post-event execution. I partner with sales and leadership to resolve issues, manage costs, and deliver brand-aligned experiences.
Previously at Eats and Beats Events, I owned end-to-end delivery for weddings, corporate events, and private functions, managing budgets, contracts, vendors, timelines, and on-site quality. At Sam's Docks, I built onboarding and training programs and supported marketing and service efforts that increased the client base by 150% in three years.
I bring 20+ years of experience in customer experience, operations, team leadership, financial stewardship, and workflow improvement. I’m focused on organized execution that protects service quality while supporting retention and business growth.
Experience
Work history, roles, and key accomplishments
Senior client-facing operations leader for large-scale university and corporate events, coordinating planning, logistics, staffing, vendors, and service delivery. Builds client relationships and leads operational teams to ensure brand-aligned experiences.
Senior Event Manager
Eats and Beats Events
Aug 2017 - Jan 2024 (6 years 5 months)
Owned client relationships and end-to-end delivery for weddings, corporate events, and large-scale private functions. Managed budgets, vendor contracts, timelines, and on-site execution while supporting business growth.
Onboarding & Event Operations Specialist
Sam's Docks
Jul 2015 - Aug 2017 (2 years 1 month)
Coordinated booking and scheduling of private party rental boats and yachts, managed customer requirements, staffing, and operational readiness. Developed training programs and marketing initiatives that increased client base by 150%.
Education
Degrees, certifications, and relevant coursework
North Central Texas College
Business Administration, Business Administration
Studied business administration.
360 Training
Culinary Arts, Culinary Arts
Completed training in culinary arts.
360 Training
Food & Beverage Management, Food & Beverage Management
Completed training in food and beverage management.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Skills
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