I've led operations for Related Events, directing approximately 200 events annually for 200 to 1,000 guests.
I managed cross-functional front-of-house and culinary teams of 50 to 200 staff, including concurrent large-scale events. I served as the primary operational contact for premium clients, vendors, and internal partners from planning through close-out.
I authored BOH and FOH SOPs that remain in use and reduced staff turnaround time on multi-event days. I also built a data-driven performance management process to strengthen service quality and guest satisfaction.
At GSK, I supported the Legal team's transition from a manual legacy system to an automated Salesforce workflow through data cleanup, user configuration, process redesign, training, and technical support.
