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Savannah Laffoon

@savannahlaffoon

Sales representative with cannabis retail experience at Mango Cannabis, meeting sales goals through product recommendations and customer relationships.

United States

Message

At Mango Cannabis, I delivered personalized product recommendations by educating customers on cannabis strains, effects, and consumption methods. I met and exceeded daily sales goals through upselling and customer relationships while following state regulations.

At Transperfect INC., I provided technical troubleshooting and account support, and at Alorica I helped banking customers resolve account issues. I was recognized as a top performer on site at Alorica.

Experience

Work history, roles, and key accomplishments

Budtender

Mango Cannabis

Nov 2025 - Sep 2026 (10 months)

Delivered personalized product recommendations and maintained compliance with state regulations. Consistently met sales goals and supported inventory management.

Customer Education Compliance Sales POS systems Inventory Management Cash Handling

Customer Service Rep

Transperfect INC.

Apr 2024 - Oct 2025 (1 year 6 months)

Provided technical troubleshooting and account support, resolving customer issues efficiently. Managed high call/chat volume and documented interactions in CRM systems.

Technical Troubleshooting Customer Support Upselling CRM Communication Skills

Sales Representative/Event Manager

Unknown

Nov 2023 - Mar 2024 (4 months)

Met sales targets through direct customer engagement and earned promotion to Event Manager. Recruited, interviewed, and trained a sales team and planned promotional events.

Sales Leadership Training Event Planning Customer Relationship Management

Bank Customer Service Specialist

Alorica

Jul 2022 - Nov 2023 (1 year 4 months)

Provided support for banking customers, handling account management and resolving issues. Recognized as top performer on site out of a team of over 200 representatives.

Banking Software Account Management Fraud Resolution Customer Service Compliance

Team Member

Whataburger

Oct 2020 - Jul 2022 (1 year 9 months)

Delivered fast, friendly customer service in a high-volume environment. Trained new employees on POS systems and handled cash transactions accurately.

Customer Service POS systems Cash Handling Training Teamwork

Caregiver

Care.com

Oct 2021 - Jun 2022 (8 months)

Cared for children and provided a safe environment while parents were away. Worked with different personalities and deescalated situations professionally.

Childcare Communication Skills Problem Solving

Crew Member

Raising Cane's Chicken Fingers

Mar 2018 - Oct 2020 (2 years 7 months)

Delivered high-quality customer service in a fast-paced restaurant environment. Took accurate orders, processed transactions, and maintained cleanliness.

Customer Service POS systems Cash Handling Food Preparation Teamwork