Emily Oviatt
@emilyoviatt
Event-focused sales and operations manager driving customer experience and repeat business.
What I'm looking for
I am an event coordinator and operations-focused manager with hands-on experience planning and executing corporate and private events while driving sales. I consistently customize client experiences and manage logistics end-to-end to ensure flawless execution.
In management roles, I have overseen day-to-day operations, safety, and staff development for high-volume family entertainment venues, leading teams of up to 40 employees and maintaining service and facility standards. I prioritize training, inventory control, and preventative maintenance to keep operations running smoothly.
My sales strengths include lead generation and follow-up using SalesForce, creating digital and in-store marketing initiatives, and exceeding sales targets through client relationship-building. I bring practical front-desk and POS experience from guest-facing roles that emphasize safety and excellent customer service.
I am organized, customer-centric, and skilled with tools such as SalesForce, Canva, POS systems, and Microsoft Office, ready to contribute to a company that values operational excellence and measurable sales growth.
Experience
Work history, roles, and key accomplishments
Event Coordinator
Dave & Buster's
Nov 2023 - Present (1 year 11 months)
Plan, coordinate, and execute corporate and private events, driving event sales through lead generation and client follow-ups to consistently exceed targets while managing logistics and post-event follow-up.
Manager
Altitude Trampoline Park
Mar 2019 - Nov 2023 (4 years 8 months)
Oversaw daily operations, safety compliance, and training for a team of up to 40 employees while managing maintenance, inventory, and achieving sales targets to ensure a safe, customer-focused facility.
Front Desk Associate
Sky Zone
Jan 2018 - Dec 2019 (1 year 11 months)
Delivered front-desk operations including POS transactions for tickets and retail, provided high-level customer service, and responded to safety and injury situations to maintain guest satisfaction.
Hostess
Lolo's Chicken & Waffles
Jan 2017 - Dec 2018 (1 year 11 months)
Managed guest inquiries, reservations, and service requests in-person and by phone, built rapport to encourage repeat business, and assisted staff to optimize table turnover and minimize wait times.
Education
Degrees, certifications, and relevant coursework
Saguaro High School
High School Diploma, General Secondary Education
2016 - 2019
Completed High School Diploma at Saguaro High School, focusing on general secondary education and school activities from August 2016 to May 2019.
Availability
Location
Authorized to work in
Job categories
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