Open to opportunities

Olivia Nuamah

@olivianuamah

Message

Collaborative network-builder and systems leader driving membership impact.

Canada

Message

What I'm looking for

I seek a senior leadership role driving network strategy, member value, collaborative impact, and equitable systems change in mission-driven organizations.

I am a collaborative network-builder and systems leader with 20+ years designing, scaling, and governing membership-based ecosystems across nonprofits, government, and coalitions. I have led backbone organisations and convened cross-sector collaboratives to build trust-based networks, launch shared services, and embed equity, accountability, and measurable impact into member programs.

My work includes expanding national peer-learning frameworks, modernizing member-engagement systems for tens of thousands of members, and directing large-scale enablement systems across multi-site organizations. I deliver results through capacity building, data and accreditation systems, collective-impact approaches, and by translating member feedback into continuous improvement that strengthens community outcomes.

Experience

Work history, roles, and key accomplishments

Managing Director, People Strategy

PwC Canada

Jan 2021 - Jan 2025 (4 years)

Led large-scale transformation and social-impact portfolios, designing network enablement models, role-based learning pathways, and member-style digital platforms to improve adoption and measure outcomes across multi-site systems.

Change Management Learning Development OKRs Digital Platforms Stakeholder Engagement

Director, Equity & Organizational Development

ACTRA

Jan 2020 - Dec 2021 (1 year 11 months)

Provided national leadership in member engagement and policy, creating member-service toolkits, complaint-resolution protocols, and equity-aligned chapter operations for 27,000 performers across 12 branches.

Member Engagement Policy Development Coalition Building

Executive Director

Pride Toronto

Jan 2017 - Dec 2020 (3 years 11 months)

Led a major membership-based organisation and chaired Fierté Canada Pride, expanding shared services and peer-learning programs, increasing partner investment by 68% and reinvesting $9M annually into member programs.

shared services Fundraising Program Design Governance Partnership Development Stakeholder Engagement

Strategic Policy Lead

Inner City Family Health Team

Jan 2014 - Jan 2017 (3 years)

Architected Ontario’s Ending Homelessness in 10 Years strategy and chaired the Toronto Homelessness Hub, convening 47+ agencies to coordinate data sharing, training, and service delivery, improving housing retention outcomes.

Policy Development Convenings Data Sharing

Senior Policy Advisor

Atkinson Foundation

Jan 2009 - Dec 2012 (3 years 11 months)

Directed research-to-practice initiatives and partnership strategies using collective impact frameworks to co-develop shared goals, indicators, and accountability models linking community impact to provincial policy.

Collective Impact Partnership Strategy Grantmaking Strategy Stakeholder Engagement Technical assistance

Deputy Director

UK Civil Service

Jan 1996 - Dec 2009 (13 years 11 months)

Directed implementation of community participation legislation, establishing Local Involvement Networks and designing governance frameworks to enable hundreds of organisations to influence local and national policy.

Public Policy Governance Implementation Capacity Building