PBPunitha babuji
@punithababuji
Results-driven IT Project Manager and Scrum Master delivering Agile transformations and cloud-enabled solutions.
NetherlandsWhat I'm looking for
I am an experienced IT Project Manager and Scrum Master with over 17 years in IT and 5+ years leading Agile delivery. I focus on aligning product execution with business goals and driving measurable customer impact.
I have led large, distributed teams and managed full project lifecycles across cloud migrations, digital product delivery, and networking workflows. I deliver on-time outcomes, achieving a 95% on-time delivery rate across multiple cross-functional projects.
My pragmatic, listening-oriented leadership style emphasizes stakeholder alignment, data-driven prioritization, and continuous improvement — increasing customer satisfaction by up to 18% and stakeholder satisfaction by 20% in recent engagements.
I am proficient in Jira, Confluence, Azure DevOps and have broad domain experience in retail, e-commerce, and finance. I coach teams and Scrum Masters to improve velocity, reduce defects, and sustain high-performing delivery cultures.
Experience
Work history, roles, and key accomplishments
Led end-to-end Agile delivery for Nestlé and Kaiser accounts, managing a 50-person, multi-geography team and achieving a 95% on-time delivery rate while increasing customer satisfaction by 15–18%.
Facilitated multiple Scrum teams for Aon and Sainsbury's, drove cloud migration and Pega upgrade initiatives, and improved team velocity by 10% while reducing defects by 12%.
Test Manager
Sainsbury's
Aug 2016 - Jun 2017 (10 months)
Owned functional and automation testing delivery, created master test plans and dashboards, and reduced end-to-end testing wait time from 24 hours to minutes via tooling and process improvements.
Collected and documented OMS business and functional requirements, supported omnichannel features like BOPIS, and improved order fulfilment speed by 15% through process and system enhancements.
Quality Analyst
Marks and Spencer
Jan 2007 - Mar 2013 (6 years 2 months)
Led end-to-end testing across nine applications with a 30-person team, acted as OMS SME for e-commerce, and supported UAT to ensure production quality standards were met.
Education
Degrees, certifications, and relevant coursework
St. Joseph's College of Arts and Science
Bachelor of Computer Application, Computer Applications
2003 - 2006
Completed a Bachelor of Computer Application program from June 2003 to April 2006.
Availability
Location
NetherlandsAuthorized to work in
Social media
Job categories
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