OCOlivia Chakraborty
@oliviachakraborty
User-centered brand researcher translating complex B2B tech into trustworthy product experiences.
IndiaWhat I'm looking for
I am a brand and UX researcher with three years of qualitative and mixed-methods experience translating consumer, market, and cultural insight into strategic product and design direction. I lead end-to-end research—interviews, trend analysis, and insight synthesis—to inform positioning, interaction logic, and trust-centered product experiences for enterprise GenAI and consumer-facing products.
My work includes authoring thought leadership (Typography Evolution), shaping timelines and game interfaces, and driving measurable impact such as improved engagement and reduced bounce rates. I streamline ResearchOps and participant recruitment, enabling broader representation and smoother cross-functional collaboration to convert abstract product promises into tangible, audited experiences.
Experience
Work history, roles, and key accomplishments
Brand Researcher
DDC Olivia
May 2024 - Dec 2025 (1 year 7 months)
Led the UX research lifecycle translating Enterprise GenAI into trustworthy B2B product experiences, defined JTBDs and interaction logic focused on auditability and transparency, and authored strategic research narratives used in product planning.
Design and Research Associate
AcerHealth Inc.
Jul 2023 - Apr 2024 (9 months)
Redesigned company website and software interface to improve usability and implemented data-driven social content, increasing product page engagement by 20% and reducing bounces by 15%.
UX Research & ResearchOps Intern
ResearchOps
Oct 2022 - Aug 2023 (10 months)
Supported distributed UX research operations by coordinating communications and workflows, documenting processes that reduced coordination effort by 10% and enabled 95% meeting participation.
UX Research Intern
Userology
May 2023 - Jul 2023 (2 months)
Conducted participant recruitment and remote interviews, recruited and screened 150+ participants and increased participant diversity by 40%, improving representativeness for research studies.
Education
Degrees, certifications, and relevant coursework
GRGrowthSchool
Workshop Certificate, UX Design
2024 - 2024
Completed the UX Kickstarter workshop in April 2024, focused on practical UX design and research skills.
FutureLean
Course Certificate, Inclusive Design
2022 - 2022
Completed 'Designing for a diverse and inclusive future' program in June 2022 focused on inclusive design principles.
STSrishti Manipal Institute of Art, Design, and Technology
Postgraduate Diploma, Information Art and Information Design
Postgraduate program in Information Art and Information Design focused on design and research practices for inclusive futures.
The Heritage College (CU)
Bachelor of Science, Chemistry
Bachelor of Science in Chemistry from The Heritage College (CU).
Tech stack
Software and tools used professionally
Availability
Location
IndiaAuthorized to work in
Job categories
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