Olga Voronovych

Managed customer orders and sales forecasts in the ERP system, coordinated shipments, and prepared shipping documentation. Monitored delivery schedules, inventory levels, and accounts receivable while collaborating with customers and cross-functional teams to resolve issues.

Managed and updated website content through the site's admin panel, and rewrote and optimized content for SEO.

Organized and coordinated travel arrangements, communicated with customers via email, phone, and website chat, and managed existing partner relationships while recruiting new partners.

Managed B2B and B2C sales and client communications, coordinated VIP events and excursion programs, handled basic financial and administrative responsibilities, and recruited and trained team members.

Provided administrative and operational support to management, sold and led diving courses and excursions, filmed and edited underwater videos, and designed promotional banners and brochures.

Earned a Master's degree in Applied Economics from Simon Kuznets Kharkiv National University of Economics, Faculty of Economic Informatics, from 2008 to 2014.