FVFelipe Verdugo
@felipeverdugo
Business Development Manager with expertise in customer support.
UkraineWhat I'm looking for
I am a dedicated Business Development Manager with extensive experience in Customer support and affiliate management. My journey began in the vibrant world of e-commerce, where I honed my skills in developing strategies that drive revenue and foster strong client relationships. I thrive in dynamic environments, always eager to explore new technologies and tackle fresh challenges.
Throughout my career, I have successfully managed customer inquiries, ensuring a seamless experience while strengthening client retention. My role as a Senior Affiliate Manager allowed me to collaborate with diverse nationalities, enhancing my ability to communicate effectively and negotiate successful partnerships. I take pride in my ability to monitor trends and adapt strategies that optimize performance and revenue growth.
Experience
Work history, roles, and key accomplishments
Customer Support Specialist
Outsourcing Company
Jan 2024 - Jan 2024 (0 months)
Processed customer applications while ensuring a strong and satisfactory experience. Provided clear explanations and effective solutions to customer inquiries, managing requests through regular meetings, calls, and emails.
Senior Affiliate Manager
Point2Web
Jan 2023 - Jan 2024 (1 year)
Developed and executed strategies to drive revenue and profit growth for worldwide clients. Identified and secured new business opportunities with partners and advertisers in Europe and LATAM.
Business Development Manager
ClickDealer
Jan 2023 - Jan 2024 (1 year)
Managed onboarding of new affiliates for E-commerce. Developed business proposals and presentations while negotiating with potential partners worldwide.
Business Development Manager
ADMITAD
Jan 2020 - Jan 2022 (2 years)
Acquired new advertisers and publishers in the LATAM market while tracking affiliate performance and negotiating partnerships with e-commerce brands.
Customer Service Agent
Princess Cruises
Jan 2013 - May 2019 (6 years 4 months)
Provided exceptional customer service for over six years, efficiently resolving inquiries and delivering a seamless customer experience.
Education
Degrees, certifications, and relevant coursework
Bolivariana University
Bachelor's Degree, English as a Second Language
2007 - 2012
Bachelor in English as a Second Language, focusing on developing proficiency in English language skills and teaching methodologies.
Availability
Location
UkraineAuthorized to work in
Job categories
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