Open to opportunities

olawale mofikoya

@olawalemofikoya

Message

I streamline operations, vendor fulfilment, and B2B account administration to improve business performance.

Nigeria

Message

What I'm looking for

I'm looking for an operations, sales administration, or account management role where I can improve workflows, coordinate teams and partners, use reporting to support decisions, and keep customer and business commitments on track.

At Konga, I coordinate vendor management and fulfilment workflows, resolving process gaps that caused order delays of up to 48 hours. I manage logistics escalations, renegotiate SLA terms, and helped improve on-time delivery rates by approximately 18%.

I build Excel and Google Sheets dashboards for throughput, returns, and fulfilment costs, and I write onboarding SOPs that reduced vendor account set-up time from five days to under two. Previously at MOA Unique Solutions, I managed the Lafarge Cement account end-to-end, covering invoicing, scheduling, delivery follow-ups, stock tracking, and sales reporting.

My background also includes operations support at Courteville Business Solutions, where I maintained sensitive client databases, supported compliance reporting, and helped reduce service-request response times by roughly a third. I bring over ten years of practical experience in operations, sales administration, process improvement, and accurate record keeping.

Experience

Work history, roles, and key accomplishments

Business Operations Associate

Konga

Jan 2025 - Dec 2026 (1 year 11 months)

Coordinated daily operational workflows across vendor management and fulfilment teams, resolving process gaps that caused order delays. Managed third-party logistics escalations and renegotiated SLA terms, improving on-time delivery by 18%.

Operations Management Vendor Management Logistics Coordination Data Analysis Excel Google Sheets SOP Development Training

Sales Administrative Officer

MOA Unique Solutions

Jan 2023 - Dec 2025 (2 years 11 months)

Managed sales department administration including purchase orders, invoicing, and reconciliation. Handled the Lafarge Cement account end-to-end and designed a digital filing system that reduced retrieval time and billing errors.

Sales Administration Invoicing Account Management Data Entry Record keeping Inventory Management Reporting

Operations Support Officer

Courteville Business Solutions

Jan 2018 - Dec 2022 (4 years 11 months)

Served as first point of contact for operational queries, resolving issues at first contact. Maintained and audited client databases, and contributed to process improvements that reduced response times by a third.

Operations Support Customer Service Database Management Data Auditing Process Improvement Reporting

English Teacher

Christ Life College

Jan 2014 - Dec 2017 (3 years 11 months)

Planned and delivered English Literature lessons for secondary students, focusing on analytical writing. Maintained academic records and provided regular progress updates to parents and management.

Teaching Curriculum Development Student Assessment Record keeping