Open to opportunities

Grace Etim

@graceetim2

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Detail-oriented sales administrator with strong customer engagement skills.

Nigeria

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What I'm looking for

I am looking for a role that values proactive problem-solving and offers opportunities for professional growth.

I am a dedicated sales administrator with a proven track record in strategic data management and multichannel customer engagement. My experience includes creating comprehensive sales reports and managing inventory, which has significantly contributed to data-driven decision-making in my previous roles. I pride myself on my effective communication skills and my ability to foster positive client relationships, ensuring customer satisfaction throughout the production process.

In my previous position as an Operations/Administrative Officer, I spearheaded process optimization and efficient documentation management, enhancing operational efficiency. My role involved coordinating delivery schedules and addressing production issues proactively, showcasing my problem-solving abilities. I also actively participated in brand marketing initiatives, which helped elevate brand awareness and recognition.

With a background in education as an English and literature teacher, I have developed strong organizational and instructional skills. I am committed to continuous learning and professional growth, which I believe enhances my ability to contribute effectively to any organization. I am eager to leverage my diverse skill set in a dynamic work environment.

Experience

Work history, roles, and key accomplishments

Sales Administrator

AABOUX

Mar 2022 - Sep 2022 (6 months)

Managed sales reports and inventory for the website, enhancing data-driven decision-making. Delivered exceptional customer service across multiple channels and maintained the website for a user-friendly experience. Fostered client relations and oversaw operations in the absence of superiors.

Excel Inventory Management Customer Service Canva Data Analysis Communication Time Management

English and Literature Teacher

MECAPACYNTH INT’L SCHOOL

May 2019 - Feb 2021 (1 year 9 months)

Developed lesson plans and instructional materials for Junior and Senior Secondary students. Maintained discipline and conducted assessments, contributing to a well-rounded educational experience.

Curriculum Development Classroom Management Assessments Instructional Design Communication Student Engagement

Operations/Administrative Officer

TRXBE LUXURY

Oct 2020 - Dec 2020 (2 months)

Spearheaded support throughout the production lifecycle, ensuring quality and timely delivery. Managed documentation and logistics, while engaging in brand marketing initiatives to enhance organizational reputation.

Production Management Documentation Customer Service Logistics Brand Marketing Problem Solving Communication Time Management Team Leadership

Executive Assistant

GEOCARDINAL ENGINEERING LTD

Apr 2019 - Jul 2019 (3 months)

Orchestrated meetings and managed client relationships, ensuring effective communication and financial oversight. Compiled essential documentation to support organizational strategies and maintain quality assurance.

Meeting Management Financial Management Documentation Communication Office Management Database Management Time Management Organizational Skills Problem Solving

English and Literature Teacher

GOVERNMENT SECONDARY SCHOOL

Oct 2016 - Jan 2018 (1 year 3 months)

Delivered engaging English lessons and maintained classroom discipline. Managed assessments and assignments, promoting critical thinking and continuous learning among students.

Classroom Management Assessments Communication Student Engagement Critical Thinking

Education

Degrees, certifications, and relevant coursework

Redeemer's University

Bachelor of Arts, English Language

2011 - 2015

Studied English Language, focusing on literature, linguistics, and communication skills, which provided a strong foundation for teaching and administrative roles.