Prisca Akpey
@priscaakpey
Business support and sales operations professional driving CRM, credit control, and product insights.
NigeriaWhat I'm looking for
I am a detail-oriented business support and sales operations professional with over six years of experience optimizing customer lifecycle management, credit control, and sales processes. I have hands-on experience with account reconciliation, SAP order processing, receivables management, and training commercial teams to improve performance and retention.
I am developing expertise in product management grounded in analytics, process improvement, and stakeholder collaboration. My achievements include improving monthly sales output, strengthening customer retention through proactive engagement, and introducing communication channels that improved client–manager alignment.
Experience
Work history, roles, and key accomplishments
Credit Controller / Data Entry
Phillips Pharmaceuticals Nigeria Limited
Nov 2020 - Jun 2023 (2 years 7 months)
Managed customer documentation, credit terms, and SAP sales order processing to ensure timely fulfilment; conducted account reconciliations and receivables oversight that improved monthly sales output by 5% and strengthened customer retention.
Assistant Sales Manager
Moraco International Limited
Sep 2017 - Feb 2020 (2 years 5 months)
Maintained client relationships and monitored sales performance while managing account reconciliation and debt collection processes to support business growth and faster decision-making.
Sales Officer
Swissgolden Africa
Apr 2017 - Sep 2017 (5 months)
Executed market analysis and proactive sales campaigns that expanded the customer base by 10% and strengthened the sales pipeline through targeted prospect and customer engagement.
Teacher (NYSC)
ECCWA GJSS Keffi
Apr 2016 - Apr 2017 (1 year)
Delivered classroom instruction and contributed to school activities during national service, supporting student learning and school programs over a one-year NYSC placement.
Education
Degrees, certifications, and relevant coursework
Madonna University, Okija
Bachelor of Science, Economics
2011 - 2015
Completed a Bachelor of Science in Economics with coursework covering microeconomics, macroeconomics, and quantitative methods.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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