olaoluwa Peters

I am a dedicated professional with a background in Business Administration, committed to enhancing customer satisfaction through effective communication and problem-solving. My experience as a customer service representative has equipped me with the skills to respond promptly to inquiries, resolve complaints, and maintain a positive attitude towards customers. I thrive in dynamic environments where I can foster positive relationships and drive customer-focused initiatives.

During my internship at Blackstone Capital, I provided effective solutions to customer inquiries, which significantly improved overall satisfaction levels. I supported sales efforts that led to a 20% increase in leads, demonstrating my ability to exceed performance targets. My strong administrative skills have contributed to seamless operations, ensuring that customer service processes run smoothly and efficiently.