Inioluwa Olanrewaju - Customer Care Service Representative - Regus | Himalayas
Inioluwa OlanrewajuIO
Open to opportunities

Inioluwa Olanrewaju

@inioluwaolanrewaju

Motivated professional with a strong background in customer service.

Nigeria

What I'm looking for

I am looking for a role that challenges me and allows me to utilize my skills to enhance customer satisfaction and operational efficiency.

I am a motivated and detail-oriented professional with a strong background in administrative and customer service roles. My experience as an Administrative Receptionist at African Reinsurance Company honed my communication and organizational skills, allowing me to effectively manage inquiries, appointments, and office supplies. I take pride in maintaining a clean and organized reception area while assisting with various administrative tasks.

Currently, I serve as a Customer Care Service Representative at Regus, where I respond to customer inquiries and resolve complaints to ensure a positive experience. My ability to collaborate with other departments has helped improve service quality and customer satisfaction. I am eager to leverage my skills in a challenging position that supports operational efficiency and enhances customer satisfaction.

Experience

Work history, roles, and key accomplishments

RE
Current

Customer Care Service Representative

Regus

Mar 2024 - Present (1 year 3 months)

Responded to customer inquiries via phone, email, and in person, providing timely and accurate information. Resolved customer complaints and concerns, ensuring a positive experience. Processed orders, returns, and exchanges while maintaining customer satisfaction. Collaborated with other departments to resolve issues and improve service quality.

AC

Administrative Receptionist

African Reinsurance Company

May 2023 - Jan 2024 (8 months)

Answered and directed calls, emails, and inquiries to appropriate departments. Scheduled and coordinated appointments and meetings for staff members. Managed office supplies and maintained a clean and organized reception area. Assisted with general administrative tasks such as filing, data entry, and document preparation.

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

Bachelor of Science, Journalism

Studied core principles and practices of journalism, including reporting, editing, and media ethics. Gained foundational knowledge in communication theories and media production.

Tech stack

Software and tools used professionally

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