Open to opportunities

Olamide Bandele

@olamidebandele

Message

Customer Service Representative skilled in telephone communications and problem-solving.

United Kingdom

Message

What I'm looking for

I’m looking for a telephone-focused role where I can deliver customer service, handle high-volume enquiries, and use strong communication, listening, and interviewing skills for problem solving and information collection to achieve positive outcomes.

I’m a telephone-based communications staffer with over 5 years of experience helping customers and audiences through phone support, problem solving, and information provision or collection for qualitative market research. I’ve worked as a Customer Services Representative, trained telephone interviewer, helpdesk operator, and front of house/receptionist, supporting positive outcomes across high-volume environments.

I bring strong communication and listening, analytical thinking, documentation, and interviewing skills to every interaction. From market research projects with Yellow Pages, NatWest Bank, and major supermarkets across the UK, to help desk work coordinating clinical and non-clinical requests within an NHS setting and front-of-house support, I focus on secure, satisfactory company experiences that keep teams competitive.

Experience

Work history, roles, and key accomplishments

Helpdesk Operator

G4S

Fielded, coordinated, and directed implementation of clinical and non-clinical requests from multiple wards and departments within an NHS organization. Supported telephone-based customer requests and maintained documentation using EMIS and Microsoft Office.

Telephone Customer Service EMIs Clinical And Non Clinical Request Handling Documentation Problem Solving Microsoft Office