Open to opportunities

Temmy Bakare User

@temmybakareuser

Message

I resolve customer issues, conduct high-volume research calls, and support vulnerable people with compassionate care.

United Kingdom

Message

I'm currently conducting structured telephone surveys for Ipsos MORI, regularly exceeding productivity targets by making an average of 200 calls per day while recording accurate CATI responses in line with GDPR. Previously at Zenith PA and Evri, I handled insurance enquiries, claims, customer records, and more than 50 parcel delivery disputes daily within SLA timelines.

Alongside customer service, I've supported vulnerable individuals in nursing home and home-care settings, providing personal, physical, and emotional support. My BSc in Health, Wellbeing and Social Care has strengthened my understanding of safeguarding, ethical practice, mental health, and supporting diverse communities.

Experience

Work history, roles, and key accomplishments

Current

Telephone Market Research Interviewer

Current

Ipsos MORI

Sep 2024 - Present (1 year 11 months)

Conducts structured telephone interviews for various surveys, including those for DWP and UK government, following scripts and protocols. Regularly exceeds productivity targets of 200 calls per day while maintaining professionalism and engagement.

Telephone Interviewing Survey Research Data Collection GDPR Compliance Call Handling

Education

Degrees, certifications, and relevant coursework

Oxford Brookes University

Bachelor of Science, Health, Wellbeing and Social Care

2022 -

Pursuing a BSc in Health, Wellbeing and Social Care, developing strong communication and interpersonal skills through coursework and practical experience.