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Ojo Racheal

@ojoracheal

Administrative & Operations Virtual Assistant at Behold Properties who built a real estate CRM and lead-tracking system.

Nigeria

Message

At Behold Properties, I designed and implemented a CRM and lead-tracking system from the ground up, with pipeline stages, status categories, and follow-up schedules. I also built structured follow-up templates and communication workflows for prospects and clients.

In my current freelance work, I support clients remotely with research, documentation, and data management. I also manage job-search and application processes, from identifying opportunities to tracking progress.

As an Outbound Lead Generation & Cold Calling Specialist, I engaged prospects, qualified leads, and maintained records for follow-up. At Nigerian Television Authority (NTA), I supported newsroom operations, including bulletin preparation and documentation.

Experience

Work history, roles, and key accomplishments

Current

Administrative & Operations Virtual Assistant

Current

Behold Properties

Jan 2026 - Present (9 months)

Designed and implemented a complete CRM and lead-tracking system, managing prospect databases and building follow-up workflows. Coordinated operational documentation and supported cross-functional lead-generation campaigns.

CRM Management Lead Tracking Pipeline Management Follow Up Systems Process documentation Google Workspace Microsoft Office Trello

Current

Virtual Assistant & Administrative Support

Current

Freelance / Remote

Jan 2025 - Present (1 year 9 months)

Delivered remote administrative and virtual assistant support across research, documentation, and data management for multiple client engagements. Managed job-search processes and coordinated client communication.

Data Entry Research Documentation Google Workspace Email Management Client Communication

Outbound Lead Generation & Cold Calling Specialist

Remote Contract Role

Jan 2025 - Dec 2025 (11 months)

Conducted high-volume outbound calls to engage prospects and generate qualified interest. Applied structured qualification criteria and maintained detailed call records to support follow-up.

Cold Calling Lead Qualification Outbound Communications Active Listening Objection Handling CRM

Newsroom & Administrative Support Intern

Nigerian Television Authority (NTA)

Jan 2025 - Dec 2025 (11 months)

Supported newsroom operations under tight deadlines, including bulletin preparation, content organization, and report compilation. Participated in field assignments and live media coverage.

Research Fact Checking Documentation Coordination Communication Skills

Education

Degrees, certifications, and relevant coursework

Federal University Oye-Ekiti

Bachelor of Science, Mass Communication

Pursued a B.Sc. in Mass Communication, building a strong foundation in research, writing, audience understanding, documentation, and interpersonal communication.