Grace Ibidun
@graceibidun
Detail-oriented Virtual Assistant with strong organizational skills.
What I'm looking for
I am a highly organized and detail-oriented Virtual Assistant with extensive experience supporting executives in various environments, including consulting and compliance. My proficiency in calendar management, client communication, and document preparation has allowed me to excel in remote work settings. I pride myself on my excellent communication, problem-solving, and time management skills, which have been crucial in delivering high-quality support to my teams.
Throughout my career, I have gained valuable experience in lead generation and customer support. As a Lead Generation Intern at GAOTek Inc., I conducted research to identify potential leads and maintained accurate CRM records. My volunteer role as a Customer Support Assistant at Etunos Mall further honed my ability to provide timely assistance and ensure customer satisfaction. I have also served as a Personal Assistant in various capacities, where I managed documentation and communication effectively.
Experience
Work history, roles, and key accomplishments
Lead Generation Intern
GAOTek Inc.
Jul 2025 - Present (0 months)
Conducted research to identify and compile potential leads using LinkedIn and internal databases. Reached out to prospective clients via email and LinkedIn under supervision.
Customer Support Assistant
Etunos Mall
Oct 2024 - Mar 2025 (5 months)
Provided timely and professional assistance to customers via live chat, addressing inquiries, resolving complaints, and guiding them through products and services. Maintained accurate records of interactions and ensured high customer satisfaction through efficient communication.
Personal Assistant
Federal Ministry of Information
Aug 2023 - Jun 2024 (10 months)
Assisted senior staff with documentation, scheduling, and communication. Managed internal records, pension documentation, and email correspondence.
Personal Assistant
Lateef and Sons Factory
Oct 2019 - Dec 2020 (1 year 2 months)
Provided administrative and operational support to management. Scheduled meetings, managed documents, and coordinated daily tasks.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Auchi
Higher National Diploma, Mass Communication
Grade: Upper Credit
Completed a Higher National Diploma in Mass Communication, achieving an Upper Credit grade. The program provided a comprehensive understanding of communication theories and practices.
Availability
Location
Authorized to work in
Job categories
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