I am looking for a role that values innovation and offers opportunities for growth in lead generation and administrative support.
Susan Nyemachi mgba
@susannyemachimgba
Virtual Assistant/ Helping overwhelmed CEOs reclaim 35+ hrs. weekly.
What I'm looking for
I am a versatile and detail-oriented Virtual Assistant with nearly two years of experience in providing exceptional support to clients. My journey has been marked by a commitment to ensuring projects are completed on time and with great precision. I thrive in fast-paced, virtual environments, adhering to established procedures while also innovating where necessary to exceed customer expectations.
During my tenure as a Virtual Assistant intern at Digital Witch, I honed my skills in calendar management, data entry, and administrative support, ensuring the smooth operation of the office. My experience at Rock House further solidified my customer service expertise, where I effectively managed contracts and improved customer engagement significantly. I take pride in my ability to build strong relationships with clients, ensuring their needs are met and fostering loyalty that drives business growth.
Experience
Work history, roles, and key accomplishments
lead generation specialist
PF Media
May 2024 - Present (1 year 1 month)
I generate quality leads
Customer Service Representative
Rock House
Oct 2023 - Feb 2024 (4 months)
In my role as a Customer Service Representative, I managed contracts, provided outstanding customer service, and coordinated client communications, achieving significant improvements in customer engagement and satisfaction.
Virtual Assistant Intern
Digital Witch
Sep 2022 - Oct 2023 (1 year 1 month)
As a Virtual Assistant intern, I maintained a detailed calendar for scheduling and appointments, performed administrative duties, and managed data to ensure smooth office operations.
Lead Generator
Unknown Company
Responsible for generating quality leads to support sales efforts and enhance customer acquisition strategies.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Arts, Theatre Arts and Media
Studied Theatre Arts and media, focusing on various aspects of performance, production, and media communication.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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