Ogochukwu jenetan Uzor
@ogochukwujenetanuzor
Multiskilled operations professional excelling in customer support, accounting, and data-driven process improvement.
NigeriaWhat I'm looking for
I am a multiskilled professional with experience across customer service, technical support, accounting, hotel management, and data operations. I have implemented financial and inventory systems like QuickBooks, BUSY and Tally, deployed CRM tools including HubSpot, and driven operational restructures that produced measurable sales growth.
I deliver organized remote collaboration and accurate data work, having maintained high data accuracy and improved customer satisfaction through staff training and process improvements. I prioritize practical, data-driven solutions that improve efficiency, customer experience, and business outcomes.
Experience
Work history, roles, and key accomplishments
Virtual Office Assistant
Self Employed
Aug 2025 - Present (2 months)
Provide administrative support, coordinated projects in ClickUp, managed multi-channel customer communications, and prepared engagement reports to inform strategic decisions.
Hotel Manager
Eminence Plaza Hotel
Jul 2023 - Oct 2025 (2 years 3 months)
Improved customer satisfaction through personalized guest services and staff training, and implemented BUSY accounting for sales and inventory management to streamline operations.
Sales Representative
Rexton Industrial Ltd
Mar 2023 - Jun 2023 (3 months)
Managed client accounts and inventory with Tally and increased sales by 40% through targeted client engagement strategies.
Operations Manager
Patricklingo Pharmaceutical Co.
Jan 2022 - Feb 2023 (1 year 1 month)
Led operational restructuring that drove 30% sales growth, deployed QuickBooks for real-time financial reporting, and implemented customer loyalty programs.
Manager / Accountant
Macdon Holiday Resort
Jul 2020 - Nov 2021 (1 year 4 months)
Oversaw daily operations for 50+ staff, managed finance and inventory using BUSY, and provided technical support for property management systems.
Medical Courier Rider
NISRN
Aug 2019 - May 2020 (9 months)
Delivered health specimens safely and on-time while ensuring accurate documentation and chain-of-custody procedures.
Data Entry Volunteer
Ministry of Health, Katsina
May 2017 - May 2020 (3 years)
Supported program data validation, entry, and reporting, maintaining a 95%+ accuracy rate in handling health program data.
Receptionist
Chalon Suites
Jul 2014 - Mar 2017 (2 years 8 months)
Welcomed guests, processed reservations and check-ins, and upsold services contributing to increased revenue.
Inventory Supervisor
Wonder Pack Industrial Ltd
Jun 2012 - Jan 2013 (7 months)
Reduced stock damages by 55% through improved inventory systems and enhanced warehouse accountability and record accuracy.
Education
Degrees, certifications, and relevant coursework
ETEnugu State University of Science and Technology
Bachelor of Science, Psychology
Completed a Bachelor of Science degree in Psychology, focused on foundational psychological theory and research methods.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Job categories
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