Ogechukwu Simon
@ogechukwusimon
Results-driven administrative and customer service professional with strong HR and sales support experience.
What I'm looking for
I am a results-driven administrative and customer service professional with proven experience in HR support, sales, and office management. I have supported teams by managing schedules, maintaining records for 50+ employees, coordinating meetings, and preparing reports and presentations while consistently meeting targets.
I excel in Microsoft Office, HubSpot CRM, inventory control and customer relations, achieving sales increases of up to 20% and consistently exceeding monthly targets. I am organized, adaptable, and focused on improving processes and team efficiency to deliver measurable business impact.
Experience
Work history, roles, and key accomplishments
Secretary (NYSC)
WichTech Industries Limited
Jan 2024 - Jan 2025 (1 year)
Managed 100+ schedules, meetings, and correspondence to ensure smooth office operations; maintained records for 50+ employees and prepared reports and presentations to streamline processes and support HR functions.
Customer Service/Sales Representative
Skinol Cosmetics
Jan 2023 - Jan 2024 (1 year)
Handled 30+ daily customer inquiries and managed inventory of 200+ products, using Excel and HubSpot to maintain sales records and consistently exceed monthly sales targets by 15%.
Sales Representative
Destiny Pots
Jan 2020 - Jan 2021 (1 year)
Processed 50+ orders weekly with 100% accuracy and promoted products to drive a 20% increase in monthly sales revenue while maintaining accurate sales records and resolving customer issues.
Sales Representative
Divine Favor Restaurant
Jan 2019 - Dec 2019 (11 months)
Handled 30+ daily customer orders ensuring accurate billing and timely service, achieved a 10% monthly upselling revenue increase and improved service efficiency by 15% through operational support.
Education
Degrees, certifications, and relevant coursework
Federal Polytechnic Oko
Higher National Diploma, Mass Communication
2020 - 2022
Completed a Higher National Diploma (HND) in Mass Communication, focusing on practical and theoretical aspects of media and communication.
Federal Polytechnic Oko
National Diploma, Mass Communication
2017 - 2018
Completed a National Diploma (ND) in Mass Communication with foundational training in media, reporting, and communications practice.
Availability
Location
Authorized to work in
Job categories
Skills
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