Mercy Ekanem

I am a motivated administrative assistant with over three years of hands-on experience in office management, customer care, and executive support. I have coordinated projects from initiation to completion, managed complex schedules, and supported senior executives with confidential documentation and communications.

My background includes customer-care roles where I maintained accounts, resolved service issues, met sales and call-handling targets, and built strong client relationships through clear, responsive communication. I have streamlined administrative processes, implemented office systems like CRM/project management tools, and supervised junior staff to improve productivity.

I bring strong time-management, multitasking, and problem-solving skills, a commitment to detail, and a collaborative mindset. I seek opportunities to contribute to organizational efficiency and team success while continuing to grow my administrative and customer-service expertise.