Idara Udofia

Handled front-desk operations and customer inquiries, ensuring smooth daily operations. Maintained accurate records and supported the management team with administrative tasks. Assisted in planning events and promotions to enhance customer experience.

Oversaw customer service operations and ensured excellent service delivery. Managed inventory, organized displays, and supervised a team of junior staff. Resolved customer complaints and ensured satisfaction with products and services.

Provided product information and support to customers, increasing satisfaction and retention. Managed daily sales transactions and maintained organized customer records. Addressed and resolved client inquiries and complaints promptly.

Managed calendars, set reminders, and coordinated meetings. Maintained accurate and up-to-date records, files, and organized data, spreadsheets, and databases. Handled phone calls, emails, and correspondence, and created, edited, and formatted documents, reports, and presentations.

Supported daily office operations including filing, scheduling, and data entry. Provided general administrative support to ensure efficiency.

Assisted in routine lab tests and maintained laboratory records. Ensured compliance with safety and hygiene standards.

Graduated with a Bachelor of Science in Microbiology, specializing in Clinical & Industrial Microbiology. The curriculum provided a strong foundation in microbial sciences and their applications.

Completed secondary education, earning the Secondary School Certificate. Focused on science subjects, preparing for higher education in scientific fields.