melody oliver

I've supported customer service and daily operations at Success Venture Boutique, resolving issues independently while maintaining accurate complaint documentation and high customer satisfaction.

I drafted weekly sales memos, compiled performance spreadsheets, created onboarding materials, and maintained digital records for customer accounts, inventory, and daily sales reports. I also managed incoming emails and phone inquiries, generated administrative reports, and prioritized tasks around vendor and shipping deadlines.

As a volunteer usher with Charismatic Renewal Ministries, I coordinated seating for more than 350 members and visitors, handled inquiries professionally, and trained two new volunteers.

I'm completing a Bachelor of Science in Public Administration at Imo State University and bring practical skills in Microsoft Word, Excel, Google Docs, calendar management, client relations, and digital marketing.