Ofonime Michael
@ofonimemichael
I support customers and front-desk operations with strong communication, data management, and Microsoft Office skills.
NigeriaWhat I'm looking for
I've supported customers at Blooms MFB and Paycom (OPay Digital Limited), handling customer service and representative responsibilities.
I also worked as a Front Desk Executive at White Orchid Hotel & Resort and bring training in customer service, Google Sheets, UI/UX design, desktop publishing, and data processing.
Experience
Work history, roles, and key accomplishments
Customer Support/Service Provider
Blooms MFB
Jul 2023 - May 2024 (10 months)
Provided customer support and service at Blooms MFB, assisting clients with their needs.
Front Desk Executive
White Orchid Hotel & Resort
Jan 2023 - Jun 2023 (5 months)
Served as Front Desk Executive at White Orchid Hotel & Resort, handling front desk operations and guest services.
Customer Support Service Provider/Representative
Paycom (Opay Digital Limited)
Jun 2024 - Present (2 years 3 months)
Served as a customer support service provider and representative at Paycom (Opay Digital Limited).
Education
Degrees, certifications, and relevant coursework
University of Uyo
B.Sc., Computer Science
B.Sc. in Computer Science from the University of Uyo, completed in 2019.
Dee Unique International School
Senior Secondary School Certificate, General Studies
Senior Secondary School Certificate (WAEC/GCE) obtained from Dee Unique International School in 2011.
LinkedIn Learning
Customer Service Foundations, Customer Service
Completed the Customer Service Foundations course on LinkedIn Learning.
Udemy Academy
Canvas Mastering Certificate, Canvas
Completed the Canvas Mastering Certificate course on Udemy Academy.
Udemy Academy
The Complete Google Sheets - Google Spreadsheet Tips, Google Sheets
Completed the Complete Google Sheets - Google Spreadsheet Tips course on Udemy Academy.
Udemy Academy
UI/UX Design Masterclass From Beginner To Pro, UI/UX Design
Completed the UI/UX Design Masterclass From Beginner To Pro course on Udemy Academy.
Tradera Training Academy (USA)
Forex Trading, Forex Trading
Completed Forex Trading training at Tradera Training Academy (USA).
Tree-Max Learning Centre
Diploma, Desktop Publishing and Data Processing
Completed a Diploma in Desktop Publishing and Data Processing at Tree-Max Learning Centre, Lagos state.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Job categories
Skills
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