Promise Archibong
@promisearchibong
Retail operations manager at Zarus Media LTD. who handled gadget enquiries, sales support, and day-to-day outlet operations.
NigeriaWhat I'm looking for
At Zarus Media LTD., I managed day-to-day activities in a gadget retail environment, supporting customer service, product enquiries, sales-related activities, and general operations. I helped customers understand available products and find suitable purchasing options.
As a Front Desk Officer at HOME WOOD HOTEL & SUITE, I handled guest enquiries and supported front-desk administration, records, and coordination of guest requests. I also worked as a Customer Care Representative at MTN NIGERIA, sharing product and service information and directing issues to the appropriate support channel.
I'm pursuing a B.Sc. in Business Administration at IMO STATE UNIVERSITY (IMSU) and hold a Diploma in Computer Operations from ABRAHAM MOORE INSTITUTE OF COMPUTER TECHNOLOGY. My experience spans retail, telecommunications, and hospitality, with an interest in business operations, customer relations, administration, real estate, and technology-driven businesses.
Experience
Work history, roles, and key accomplishments
Manager
Zarus Media LTD
Jan 2024 - Jan 2026 (2 years)
Managed day-to-day activities in a gadget retail environment, supporting customer service, product enquiries, sales activities, and general business operations. Engaged directly with customers to understand needs and guide purchasing decisions.
Front Desk Officer
Home Wood Hotel & Suite
Jan 2023 - Jan 2024 (1 year)
Served as initial point of contact for guests, creating a professional and welcoming experience. Handled guest enquiries, supported front-desk administrative activities, and coordinated with hotel personnel for guest requests.
Interacted with customers, responding to enquiries and providing assistance in a professional and customer-focused manner. Listened to concerns, identified issues, and provided information or directed to appropriate support channels.
Education
Degrees, certifications, and relevant coursework
Imo State University
B.Sc., Business Administration
Pursuing a B.Sc. in Business Administration, expected to complete in 2027.
Abraham Moore Institute of Computer Technology
Diploma, Computer Operations
Completed a Diploma in Computer Operations in 2018.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Skills
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