Open to opportunities

OE MANUEL User

@oemanueluser

Executive Assistant and Virtual Assistant delivering confidential, high-impact administrative support for senior leaders.

Nigeria

Message

What I'm looking for

I’m looking to support senior leadership with confidential executive assistance—scheduling, stakeholder communications, customer service, and research—to improve efficiency, engagement, and growth in a fast-paced, detail-focused environment.

I’m a highly organized Executive Virtual Assistant with proven experience providing high-level administrative and operational support to senior leadership. I focus on scheduling, confidentiality, office coordination, and problem-solving to keep daily operations running smoothly.

In my current role supporting the CEO at DRM Construction Ltd, I manage client data with secure protocols and improve accuracy by 45%. I also leverage tools like Mailchimp for stakeholder updates, and streamline correspondence and travel arrangements to increase overall productivity by 60%.

I’ve also served as an Executive Assistant / Customer Service Officer at Sotab Continental Ltd, creating written content for web and social media to grow digital presence while delivering customer service through in-depth product knowledge. From minutes and reports to resolving inquiries within SLA targets, I help drive efficiency, better customer engagement, and business growth.

Experience

Work history, roles, and key accomplishments

Current

Virtual Assistant

Current

DRM Construction Ltd

Jan 2024 - Present (2 years 6 months)

Provided direct administrative support to the CEO, ensuring seamless daily operations, executive productivity, schedule management, correspondence handling, travel arrangements, and meeting minutes while maintaining strict document confidentiality. Improved data accuracy (45%), increased productivity (60%), and used Mailchimp to update stakeholders on new products and services.

Executive Administrative Support Schedule Management Calendar Management Correspondence Management Travel Arrangements Confidentiality Data Entry Online Research Customer Service Mailchimp MS Office Suite Google Workspace

Executive Assistant / Customer Service

Sotab Continental Ltd

Jan 2022 - Jan 2024 (2 years)

Created written content for web and social media platforms to improve brand awareness and delivered customer service via email and telephone using in-depth product knowledge to resolve inquiries and cross-sell services. Streamlined administrative tasks (correspondence and travel arrangements), increasing productivity (60%), and supported SLA-compliant complaint handling.