Odey Andrew
@odeyandrew
Customer support and CRM specialist at Dejosh Enterprise who processed 50+ daily orders and automated HubSpot alerts to WhatsApp.
NigeriaWhat I'm looking for
At Dejosh Enterprise, I processed 50+ customer orders daily through HubSpot CRM and built a Zapier automation that sent instant WhatsApp alerts for new orders.
I handled customer enquiries and maintained accurate order records at Dejosh Enterprise. At Community Secondary School, Awa, Anambra State, I currently serve as a first point of contact, coordinate schedules, and maintain administrative and student records.
My experience also includes supporting student registration and onboarding, community engagement, and lead outreach using Apollo.io and Lemlist. I’m seeking a Customer Support, CRM Operations, or Virtual Assistant role with a fast-growing startup.
Experience
Work history, roles, and key accomplishments
School Administrative Support & First Point of Contact
Community Secondary School, Awa, Anambra State
Aug 2026 - Present (3 months)
Serve as first point of contact for students, parents, colleagues and management, handling enquiries in person, by phone and in writing. Maintain organized administrative and student records, coordinate schedules, and handle sensitive information with confidentiality.
Administrative Support & Onboarding Coordinator (NYSC)
Community Secondary School, Awa, Anambra State
Sep 2025 - Jul 2026 (10 months)
Supported student registration and onboarding, including documentation, record updates and routine reporting. Handled enquiries from students, parents and colleagues, following up on assigned tasks to completion.
Administrative Officer (Customer Support & CRM Operations)
Dejosh Enterprise
May 2024 - Jul 2025 (1 year 2 months)
Processed 50+ customer orders daily through digital workflows in HubSpot CRM and built a Zapier automation connecting HubSpot to WhatsApp for instant order alerts. Handled order-related enquiries via email and other channels, maintaining accurate customer and order records.
Household Mobilizer
USAID Global Health Supply Chain Program
May 2023 - Jul 2023 (2 months)
Communicated program information directly to community members and supported engagement activities. Collected and documented field information accurately and supported coordination and reporting.
Education
Degrees, certifications, and relevant coursework
Digital Witch Skills Centre
In-Demand IT Skills Training, IT Skills
2026 -
In-Demand IT Skills Training covering Customer Support, Email Management, Lead Generation, Calendar Management, and Workflow Automation.
University of Uyo
Bachelor of Science, Political Science and Public Administration
2018 - 2024
Bachelor of Science in Political Science and Public Administration from the University of Uyo, Akwa Ibom State, from 2018 to 2024.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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