obuh deleOD
Open to opportunities

obuh dele

@obuhdele

Adventurous Customer Service Manager with expertise in relationship building.

United Kingdom
Message

What I'm looking for

I am looking for a role that values customer engagement and offers growth opportunities.

I am an adventurous Customer Service Manager with a strong background in goal setting, communication, and interpersonal skills. My experience spans various roles where I have successfully built engaging relationships with customers, ensuring high service standards for diverse client accounts. I pride myself on being a strong communicator who fosters trust through persuasive language and unwavering support.

Throughout my career, I have held positions that required me to manage large volumes of customer interactions, develop sales strategies, and lead teams to achieve targets. My recent role as a Bank Support Worker at NHS Trust has further honed my ability to connect with individuals, particularly those with special needs, while my experience as a Sales Developing Manager has equipped me with the skills to drive growth and expand customer bases effectively.

I am passionate about continuous learning and have recently completed a Cyber Security Analyst internship, where I gained hands-on experience with industry-standard tools and methodologies. I am eager to leverage my diverse skill set and experiences to contribute positively to a dynamic team.

Experience

Work history, roles, and key accomplishments

NT
Current

Bank Support Worker

NHS Trust

Apr 2023 - Present (2 years 3 months)

Supported service users with dementia, learning disabilities, and autism by safeguarding and creating rapport, serving routine meals, and performing personal care. Monitored service user activities and strictly followed dietary instructions from dieticians or doctors.

DL

Sales Developing Manager

Digit Warehouse Technology Limited

Jan 2024 - Present (1 year 6 months)

Achieved growth and hit sales targets by successfully managing the sales team and designing strategic business plans to expand the customer base. Recruited, coached, and monitored the performance of sales representatives, building strong customer relationships.

GL

Customer Service Executive

Gosgra Properties and Investment Ltd.

Jan 2012 - Present (13 years 6 months)

Answered corporate phone lines, screened calls, and courteously welcomed visitors, directing them to the appropriate personnel. Managed incoming and outgoing mail, ensuring strict client and program confidentiality.

Education

Degrees, certifications, and relevant coursework

CT

Compusoft Institute of Information Technology

Diploma, Computer Studies

Completed a Diploma in Computer Studies, gaining foundational knowledge in various aspects of information technology.

University of Ibadan logoUI

University of Ibadan

B.Ed/B.Sc, Educational Management/Economics

Grade: Second Class (Hons) lower division

Obtained a Second Class (Hons) lower division in Educational Management/Economics. Studied principles of educational administration and economic theories.

Tech stack

Software and tools used professionally

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obuh dele - Bank Support Worker - NHS Trust | Himalayas